e-Whiz Solutions Pvt. Ltd.
Chat Support Executive
Skills
1 month ago
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Important information
Contract type:
Permanent, Part time
Location:
Maharashtra, India
Work mode:
Onsite
Published on:
21 September 2026
What they need
chat support executive responds to customer questions, fixes problems, and shares product details through live text chat or messaging apps.
Core Responsibilities
- Answer Chats: Reply to customer messages fast and clearly.
- Fix Issues: Help customers troubleshoot problems with orders, accounts, or products.
- Multitask: Handle two to four chat conversations at the same time.
- Log Details: Update customer records and interaction notes in the company's CRM system.
- Escalate Cases: Pass tough or technical problems up to senior team members.
Required Skills & Qualifications
- Education: High school diploma (12th pass) or a college degree.
- Writing Skills: Great grammar, spelling, and a friendly tone in text.
- Typing Speed: Fast and accurate typing ability.
- Age criteria 18 to 29 years
Patience & Empathy: Ability to stay calm and polite with upset customers.
Pay: ₹10,093.32 - ₹33,229.92 per month
Work Location: In person
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