Sapient Careers
Chat Support - Fixed Weekend Day Off | Pure Chat
18 days ago
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Important information
Contract type:
Permanent
Location:
Digos, Davao del Sur, Philippines
Work mode:
Onsite
Published on:
4 October 2026
What they need
START YOUR CAREER WITH US
Looking for your first job or your next career opportunity in chat support? We welcome High School Graduates, Senior High School Graduates, College Level, and College Graduates — whether you're a fresh applicant or an experienced BPO or customer service professional.
No BPO experience? No problem. Paid training is provided from Day 1.
Already experienced? Great. Bring your skills and grow with us.
COMPENSATION & BENEFITS
Performance-based incentives
Paid training from Day 1
Career growth and promotion opportunities
Supportive and collaborative work environment
Government-mandated benefits
13th Month Pay
Compensation, incentives, and additional benefits may vary depending on the assigned account, client program, qualifications, and final employment offer.
WHAT YOU'LL DO
Respond to customer inquiries through chat in a timely and professional manner
Provide accurate information and appropriate solutions
Resolve customer concerns while maintaining a positive customer experience
Document customer interactions and resolutions accurately
Escalate complex concerns when necessary
Maintain high standards of customer service and professionalism
Meet quality, productivity, and response time standards
Follow company policies, procedures, and service standards
QUALIFICATIONS
High School Graduate or above
With or without BPO/customer service experience
Strong written and English communication skills
Fast and accurate typing skills
Good attention to detail
Basic computer skills and ability to multitask
Customer-focused and willing to learn
Willing to work onsite in Davao City
Willing to work on shifting schedules, including weekends and holidays
Fresh graduates and first-time job seekers are welcome to apply. Experienced BPO, chat support, and customer service professionals are highly encouraged to apply as well.
WHY JOIN US?
Whether you're starting your first job, changing careers, building your communication skills, or continuing your BPO journey, there's an opportunity for you.
We provide paid training, coaching, and career development to help you strengthen your written communication, customer service, problem-solving, and digital support skills.
Your experience matters. Your potential matters too.
WORK SETUP
Location: Davao City
Work Arrangement: Onsite
Employment: Full-Time
Schedule: Shifting
Training: Paid training from Day 1
Experience: With or without experience
Pay: Php17,000.00 - Php27,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Free parking
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Work Location: In person
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