Sapient Davao Hire
Chat Support | One Day Hiring Process | Paid Training
3 months ago
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Important information
Contract type:
Permanent
Location:
Davao City, Davao del Sur, Philippines
Work mode:
Remote
Published on:
10 August 2026
What they need
COMPENSATION & BENEFITS
- Up to ₱23,000 monthly basic salary
- Performance-based incentives and bonuses
- Paid telco account training and upskilling programs
- Clear career growth opportunities
ROLE SUMMARY
The Chat Support Representative will assist customers through online chat platforms by answering inquiries, resolving concerns, and providing accurate information in a timely and professional manner.
This role is ideal for candidates searching for chat support jobs in Davao City, call center jobs in the Philippines, and entry-level CSR opportunities with no experience required.
WHAT YOU WILL DO
- Respond to customer inquiries via chat in a timely and professional manner
- Provide accurate information and appropriate solutions to customer concerns
- Resolve issues efficiently while maintaining a positive customer experience
- Maintain high-quality service in every interaction
- Document all customer interactions accurately in the system
- Escalate complex concerns to the appropriate team when necessary
- Meet quality, productivity, and response time targets
QUALIFICATIONS
- High School or Senior High School graduate (college level or graduate is an advantage)
- No experience required
- Open to fresh graduates and career shifters
- Good English communication skills (written and verbal)
- Fast typing skills and attention to detail
- Basic computer skills and ability to multitask
- Willing to work onsite and on shifting schedules
WORK SETUP & TRAINING
- Onsite work setup
- Shifting schedule including weekends, nights, and holidays
- Paid training provided from Day 1
Pay: Up to Php23,000.00 per month
Benefits:
- Company Christmas gift
- Employee stock ownership plan
- Health insurance
- Paid toll fees
- Pay raise
- Promotion to permanent employee
- Work from home
Work Location: In person
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