Chat Support Representative | Paid Training | Fixed Weekends Off

Key Responsibilities

• Respond to customer inquiries through live chat and other non-voice communication channels.
• Assist customers with account-related concerns, orders, product information, and service requests.
• Provide accurate, professional, and timely written responses.
• Resolve customer concerns while maintaining a high level of customer satisfaction.
• Document customer interactions accurately using company systems.
• Escalate complex concerns to the appropriate department when necessary.
• Handle multiple customer conversations simultaneously while maintaining service quality.
• Meet quality assurance, productivity, and customer satisfaction targets.

Pay: Php17,000.00 - Php27,000.00 per month

Benefits:

• Opportunities for promotion
• Paid training

Work Location: In person