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Essential Job Duties:

• Greeting patients professionally both in person and on the phone at varied Bienville Orthopaedic locations
• Quickly answering or properly referring to questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
• Performs other duties as assigned

Education:

• High School Diploma or equivalent is required.
• 1 – 2 years experience in a medical or related field.

Additional Requirements:

• Knowledge of medical terminology and procedures, knowledge of health insurance industry practices, and/or medical billing procedures.
• Experience with medical scheduling/billing systems preferred.
• Exceptional customer service, interpersonal skills, and communication skills
• Proficiency in electronic records systems preferred. Must have strong data entry skills.
• Must be able to complete tasks with a high degree of efficiency and accuracy while working in a fast-paced environment with frequent disruptions.
• Must demonstrate the ability to analyze data and resolve complex problems.
• Must have the ability to work independently while managing time and workload appropriately.
• Must be able to travel to all clinic locations and work overtime hours as needed.

Job Type: Full-time

Location: This position will require work at varied Bienville Orthopaedic locations (Gautier, Biloxi, Pascagoula, Hurley, Grand Bay, Gulfport)

Reminder: As part of the application process, we ask all candidates to complete the Predictive Index assessment. It should only take 5-10 minutes to complete. Prior to submitting your application for the role, click https://assessment.predictiveindex.com/bo/CVX0/FDRole to start the assessment.

Experience

Required

• 1 - 2 years: Experience in medical or related fields.

Education

Required

• High School or better

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.