Check Operations Associate

Job Summary

Western Union is hiring a Check Operations Associate to support daily financial transaction and check-processing activities. This role assists with transaction processing, documentation, customer service, recordkeeping, and operational procedures while maintaining accuracy, security, and compliance standards.

Common Job Roles

• Check Operations Associate
• Check Processing Associate
• Financial Operations Associate
• Transaction Operations Associate
• Payment Processing Associate

Key Responsibilities

• Process approved checks and financial transactions accurately
• Verify transaction information and required customer documentation
• Review checks and transaction records for completeness and accuracy
• Enter and maintain transaction information in company systems
• Assist with payment processing and related operational activities
• Maintain accurate transaction records and supporting documentation
• Respond to routine customer and internal transaction inquiries
• Identify discrepancies, errors, or unusual transaction information and escalate appropriately
• Assist with reconciliation and transaction balancing activities
• Maintain organized and secure work areas and records
• Follow company security, privacy, compliance, and cash-handling procedures
• Protect confidential customer and financial information
• Perform additional financial operations and administrative duties assigned by management

Requirements

• Previous financial services, banking, check processing, cashier, retail, or customer service experience is an asset but not required
• Strong attention to detail and accuracy
• Basic math and computer skills
• Good written and verbal communication abilities
• Ability to follow detailed procedures and compliance requirements
• Strong organizational and recordkeeping skills
• Reliable, professional, and customer-focused

Preferred Skills

• Experience with financial transaction or payment-processing systems
• Familiarity with check processing and transaction documentation
• Strong data-entry and recordkeeping abilities
• Excellent problem-solving and analytical skills
• Knowledge of privacy, security, and compliance procedures
• Ability to work effectively both independently and as part of a team

About the Company

Western Union provides financial services that support money movement and payment-related transactions for customers and businesses. The company operates through digital and physical service channels, with an emphasis on transaction processing, security, customer support, and reliable financial services.

Pay: $20.00 - $24.00 per year

Work Location: In person