Chief Engineer

Job Location/Region - Auckland New Zealand
Number of Positions Available - 1
Employment Type - Permanent, full time
Days required - Rotating roster Including Weekends
Hours Per Week - 40 Hours

Company

Marriott International is the world's leading global hospitality company, offering the most powerful portfolio in the industry. With 10,000 properties across 139 countries and territories, our 30 brands give people more ways to connect, experience and expand their world. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™

Located in the heart of Auckland's central business district, experience mindful luxury at JW Marriott Auckland. This superb hotel provides the perfect place to unwind and connect with friends and family. Featuring 286 guest rooms including 15 suites, which boast views out over Auckland CBD, be welcomed with warm and genuine service encouraging guests to revitalize mind, body and spirit during their stay.

Reporting into the Hotel Manager, the Chief Engineer will be responsible for:

• Lead and manage all hotel engineering and maintenance operations, ensuring the safe, efficient, and reliable performance of building systems, plant equipment, HVAC, electrical, plumbing, and guestroom facilities.
• Drive preventative maintenance and asset management programs, overseeing inspections, repairs, compliance requirements, capital projects, and long-term asset protection plans.
• Manage engineering budgets, utilities, and contractor performance, controlling operational costs, energy and water consumption, service agreements, inventory, and project expenditure.
• Ensure compliance with health, safety, fire, and regulatory standards, maintaining all licences, certifications, life-safety systems, and environmental practices in line with legislative and Marriott requirements.
• Lead, develop, and inspire the Engineering team, providing coaching, training, workforce planning, performance management, and fostering a strong culture of teamwork, accountability, and exceptional guest service.

What we are looking for

• A minimum of 3 years of related work experience
• International luxury hospitality brand exposure would be preferred
• A true believer in putting people first philosophy

Detailed Job Description:

Managing Engineering Operations –
 Control the Maintenance Request System by assigning works to specific trades, supervises proper completion of assigned works and compiles daily work order statistics.
 Maintain records relating to utility costs throughout the hotel.
 Perform general and emergency repairs and maintenance to all plant and equipment based on skill and experience level.
 Carry out regular inspections of plant and equipment as per the daily checklist and ensure that inspections required by Government authorities are conducted and documented.
 Carry out general room repairs, preventative maintenance inspections and repairs including scheduling of all these works as per computerized system.
 Perform and assist with the Fire Protection Preventative Maintenance Program ensuring all items are inspected as per weekly schedule.
 Review daily log book, rectify or follow up on all items left unsolved from any previous shifts
 Ensure Fire and Engineering safety features operate at peak efficiency.
 Ensure proper records are kept relating to all plant and equipment for the hotel.
 Ensure proper measures are taken to protect the environment and the Hotel’s adherence to it.
 Monitor energy and water management systems to minimize wastage and costs using daily / weekly utility readings as a reference point.
 Supervise the daily operation and maintenance of buildings, electrical and mechanical services, guestroom maintenance, water features, fixtures, furnishings and equipment.
 Liaise and supervise Property Maintenance Contractors on site and ensure appropriate standards are met.
 Maintain all workshop tools and equipment for the running of workshop’s trades and functions.
 Ensure that workshops have adequate stock and materials in Stores and that all workshops are kept in a clean and safe environment.
 Attend meetings as required.
 Ensure that all talents comply with the grooming and uniform standards.
 Implement and maintain learning systems to ensure that talents have the necessary framework and skills to perform their job efficiently and effectively. This includes certification of all engineering talents.
 Prepare work schedules and annual leave schedules within budget, business expectations and guidelines of the appropriate industrial legislation.
 Assist with the selection and appointment of new talent within the department.
 Conduct regular staff meetings to keep all talents are fully informed.
 Ensure compliance with legislated workplace health and safety requirements
 Comply with all Starwood and Hotel specific Standards and Procedures.
 Promote by example the principles of “Starwood Cares”.
 Responsibility for the cleanliness of all plant / mechanical equipment rooms.
 Ensure all requests for maintenance are carried out within an acceptable time frame.
 Assist all engineering talents with maintenance and repairs when required.
 Encourage multi skilling of the engineering talents thereby improving productivity and team diversity.
 Liaise with engineering talents in their daily activities and assigned projects as directed by the engineering managers.
 Responsibility for follow up on all assigned tasks to Engineering associates to ensure the works have been completed in a reasonable time frame and to a standard pertaining to the complex and as set by the Engineering management. 
 Adhere to all standards and procedures as set out in the Talent Handbook and compliance with Code of Conduct.

Managing Engineering Operations and Budgets
 Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems in accordance with Standard Operating Procedures.
 Administers service contracts to support property needs.
 Ensures fire crew has complete understanding of all procedures, equipment and alarms.
 Coaches and supports engineering leadership team to effectively manage controllable expenses (e.g., wages, heat, light and power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, inventory, etc.).
 Manages and controls heat, light and power.
 Develops an engineering operating strategy that is aligned with the property/brand’s business strategy.
 Develops and manages Engineering budget.
 Ensures integration of departmental goals in game plans.
 Oversees execution of long term preventative maintenance and 10 year asset protection plans.
 Reviews financial reports and statements to determine how Engineering is performing against budget.
 Addresses potential areas of concern and proposing solutions to owners in a proactive manner.
 Communicates a clear and consistent message regarding departmental goals to produce desired results.
 Supervises construction to ensure timely completion of projects within budgetary guidelines.

Maintaining Engineering Standards
 Ensures compliance with state, local and federal regulations.
 Maintains property life safety systems (e.g., fire fighting equipment, sprinkler systems, and alarm systems).
 Ensures building and equipment licenses, permits and certifications are current.
 Ensures property policies are administered fairly and consistently.

Leading Human Resources Function
 Utilises interpersonal and communication skills to lead, influence, and encourage others - demonstrates honesty and integrity and leads by example;
 Encourages and builds mutual trust, respect, and cooperation among team members; 
 Serves as a role model to demonstrate appropriate behaviours;
 Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills;
 Develops specific goals and plans to prioritise, organise, and accomplish ones work;
 Ensures and maintains the productivity level of all Associates;
 Provides the leadership, vision, and direction to bring together and prioritise the departmental goals in a way that will be efficient and effective;
 Ensures compliance with all hotel policies, standards, and procedures by overseeing, training, and following up with sign offs; 
 Ensures compliance with all applicable laws and regulations;
 Establishes and maintains open and collaborative relationships with Associates and ensures Associates do the same within their team;
 Establishes guidelines so Associates understand expectations and parameters.

Ensuring Exceptional Guest Service – Internally & Externally
 Empowers Associates to provide excellent guest service;
 Provides feedback to Associates in an effort to improve their service skills; 
 Build and contribute to other departments by leading, participating, and supporting team events or training;
 Drive results by setting high standards of performance for one’s self and/ or others.

Leadership
 Collaboration and communication with the Senior Leadership Team and all Associates; 
 Promoting effective communication amongst all Associates to ensure every member of the team has sufficient information and resources to foster meaningful connections with our guests;  
 Building long-lasting relationships with Associates and guests; 
 Providing guidance to all Associates by giving constructive feedback. To identify learning gaps and develop training systems designed around our Associates developmental needs;
 Understanding the Associates strengths and weaknesses and in doing so, foster a working environment where they are able to build on constructive feedback;
 To encourage the use of direct and indirect feedback to improve Associates self-awareness and development in growing within Marriott International.

Human Resources
 Embracing the JW Marriott mission and values and ensuring it is cascaded to our Associates; 
 Supports a departmental orientation program for Associates to receive the appropriate new hire training to successfully perform their role;
 Promoting a playful working culture based on Marriott’s “Put People First” value and JW’s core values whereby Associate can achieve their fullest potential, and their accomplishments are recognised and rewarded;
 Embracing Associates development by actively planning and participating in training initiatives;
 Encouraging bottom-up feedback, communication to regularly review and action on Associate suggestions;
 Provides guidance and direction to Associates, including setting performance standards and monitoring performance.

Administration
 Acting ethically in the handling, reporting, and use of confidential information;
 Ensure health & safety regulation standards are complied with;
 Working knowledge of federal, state, and local laws governing equal employment opportunity and civil rights, occupational health and safety, wage and hour issues, and labour relations;
 Conducting meetings, communicating regularly with peers and other departments;
 Flexibility to respond to a range of different work situations.
 Knowledge and sound understanding of financial knowledge, controls, inventory, costs, expenses, and all cash handling procedures and policies.

BENEFITS

• Dry cleaning of work clothes
• Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
• The best hotel training opportunities produced independently by JW Marriott Auckland and internationally recognized training programs by Marriott International.
• Discounts on food & beverage across all our hotels
• Recognition programs to keep you motivated
• Wellbeing & mindfulness programs to ensure you stay healthy
• Employee Assistance Program
• Free meals on duty

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.