Chief Information Officer

Role & responsibilities

• Develop and execute the enterprise IT strategy and digital transformation roadmap in alignment with business priorities.
• Drive digitalisation and process integration across logistics, ports, shipping, railways, inland transportation, freight forwarding, customs clearance, and warehousing operations.
• Lead the implementation, integration, and governance of SAP/ERP, Microsoft 365, WMS, railway applications, port and maritime systems, customer and vendor portals, cloud platforms, and other enterprise applications.
• Establish scalable enterprise architecture and ensure seamless integration between internal systems and external customer, vendor, partner, and regulatory platforms.
• Drive the adoption of Artificial Intelligence, Machine Learning, Robotic Process Automation, predictive analytics, and intelligent workflows.
• Develop enterprise analytics platforms, management dashboards, and data-driven decision-support systems.
• Lead infrastructure modernisation across cloud, hybrid-cloud, networks, communication systems, end-user computing, and geographically dispersed operating locations.
• Define and implement enterprise cybersecurity, information security, data privacy, incident response, and resilience frameworks.
• Strengthen data governance, data quality, ownership, accessibility, security, and enterprise reporting capabilities.
• Establish robust disaster recovery and business continuity frameworks, including periodic testing and resilience assessments.
• Manage IT governance, technology risks, audits, regulatory compliance, software licences, and closure of control gaps.
• Manage IT budgets, technology investments, business cases, vendor relationships, commercial negotiations, service-level agreements, and cost optimisation.
• Build and lead a high-performing technology team and drive organisation-wide change management, user adoption, innovation, and continuous learning.

Preferred candidate profile

Education

• Bachelors degree in Computer Science, Information Technology, Engineering, or a related discipline.
• Qualification from a premier Tier I or Tier II institution will be preferred.

Experience

• Minimum 15 years of progressive IT experience, with significant experience in technology leadership and enterprise transformation.
• Proven track record of leading large-scale digital transformation and enterprise technology programmes.
• Experience in logistics, supply chain, transportation, ports, warehousing, manufacturing, infrastructure, or another complex multi-location business environment.
• Strong exposure to SAP/ERP, cloud technologies, Microsoft 365, enterprise applications, system integration, and technology infrastructure.
• Demonstrated experience in AI, automation, analytics, cybersecurity, data governance, and infrastructure modernisation.
• Experience in managing technology budgets, vendors, implementation partners, audits, risks, and multidisciplinary IT teams.

Key Skills and Competencies

• IT strategy and digital transformation
• SAP and enterprise systems
• Enterprise architecture and application integration
• Cloud and hybrid infrastructure
• Artificial Intelligence, RPA, and automation
• Data analytics and governance
• Cybersecurity and information security
• Infrastructure and network management
• IT governance, risk, audit, and compliance
• Disaster recovery and business continuity
• Technology budgeting and cost optimisation
• Vendor and partner management
• Programme and change management
• Senior stakeholder engagement
• Team leadership and capability development

Preferred Certifications

• SAP certification
• AWS, Microsoft Azure, or Google Cloud certification
• CISSP, CISM, or equivalent cybersecurity certification
• TOGAF or enterprise architecture certification
• PMP, PgMP, PRINCE2, or equivalent programme-management certification
• Certification in data governance, analytics, or Artificial Intelligence