Chief Operating Officer (COO)

About the role

We are seeking an experienced and execution-driven Chief Operating Officer (COO) to lead the operational strategy, execution, and scaling of our EV charging business in Malaysia. Reporting directly to the CEO / Managing Director, the COO will be responsible for translating the company's strategic direction into effective business execution across operations, project delivery, commercial coordination, financial performance, organisational development, and process improvement. The successful candidate will work closely with senior management and functional leaders to ensure that business objectives are converted into measurable results, projects are delivered effectively, operational standards are maintained, and the organisation is structured to support sustainable growth.

Key responsibilities

• Lead the overall operational strategy and execution of the company's EV charging business
• Translate CEO / Board strategic objectives into actionable operational plans, priorities, KPIs, and timelines
• Establish scalable operating models, processes, SOPs, reporting structures, and performance management systems
• Ensure effective coordination across Commercial, Engineering, Projects, Operations, Finance, HR & Administration
• Provide executive oversight of EV charging station deployment, installation, commissioning, handover, operations, and maintenance
• Ensure projects are delivered according to agreed scope, timeline, budget, quality, safety, and customer requirements
• Monitor charging network operational performance, reliability, maintenance standards, and service quality
• Work closely with the commercial team to ensure sales commitments and customer requirements can be operationally delivered
• Work closely with the CEO and Finance team on annual budgeting, forecasting, cost management, and financial planning
• Lead and develop department heads, managers, and key operational personnel

About you

• Bachelor's Degree in Engineering, Business Administration, Operations Management, Finance, or a related discipline
• Preferably 10+ years of progressive professional experience, including significant experience in senior management or operational leadership
• Proven experience managing multi-functional teams and business operations
• Experience in EV charging, renewable energy, electrical infrastructure, energy, automotive, engineering, technology, construction, or project-based businesses will be highly advantageous
• Strong track record in operations management, project delivery, business scaling, or organizational transformation
• Strong financial and commercial understanding, including budgeting, forecasting, P&L, project costing, margin management, and resource planning
• Demonstrated ability to establish business processes, KPIs, SOPs, governance frameworks, and management reporting systems
• Experience managing senior-level relationships with customers, business partners, contractors, consultants, and other stakeholders
• Strong leadership, strategic thinking, decision-making, negotiation, and problem-solving capabilities