Chief Revenue Officer (Process Transformation)

• Salesforce is seeking a dynamic and transformational Chief Revenue Officer (CRO) to lead the global Process Transformation (Regrello & Apromore) sales organization and serve as a key member of the AI Labs Leadership Team
• This executive will own the growth strategy and commercial execution for the Process Transformation business, driving revenue growth, new customer acquisition, expansion, and scalable go-to-market motions globally
• The CRO will play a critical role in shaping the future of the business, bringing together AI, data, and automation to redefine how customers optimize and transform their business processes
• The CRO will serve as a trusted advisor and strategic partner to senior leadership, helping define the business’s long-term growth strategy and strengthen Salesforce’s position for sustained market leadership
• Success will require an unwavering customer focus, deep understanding of market dynamics, and the ability to translate strategy into disciplined execution across a complex, rapidly evolving organization
• Own the revenue strategy for Process Transformation, driving durable, predictable growth across customer acquisition, expansion, retention, and disciplined execution
• Shape and execute the go-to-market strategy, leveraging targeted industry plays, optimized account coverage, strategic partnerships, and differentiated market motions to accelerate growth and customer adoption
• Lead the evolution of the sales motion in the era of the agentic enterprise, helping customers harness AI, data, and automation to transform business processes, customer engagement, and growth
• Serve as a trusted advisor to CEOs, CIOs, CTOs, Chief Data Officers, and other senior business leaders, positioning Salesforce’s Business Process Optimization portfolio as a strategic platform for enterprise transformation and measurable business outcomes
• Drive cross-functional alignment across Solution Engineering, Customer Success, Alliances & Channels, Industry GTM, and Enablement to deliver a unified, outcome-oriented customer experience and maximize revenue opportunities
• Own business performance and operating rigor, including forecasting, pipeline health, inspection, and performance management, providing clear, actionable insights to executive leadership
• Build and lead a high-performing organization, fostering a culture of accountability, customer obsession, and excellence while developing and retaining world-class talent
• Lead through organizational and market transformation, translating evolving business strategy into clear priorities, strong alignment, and decisive execution across the organization
• Serve as a strategic advisor to the Global CRO of AI Labs and the broader AI Labs Leadership Team, helping shape go-to-market priorities, investment decisions, organizational strategy, and critical initiatives that accelerate growth and scale the business

Benefits

• Medical Care
• Life Insurance
• Retirement Savings
• Employee Assistance Programs
• With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year- The ideal candidate will bring enterprise-scale leadership, deep technical expertise in business process optimization, consultative nature, systematic builder, intellectual curiosity, commercial acumen, and exceptional organizational agility — with the ability to anticipate market shifts, align senior stakeholders, build and inspire high-performing teams, and accelerate growth in the era of the Agentic Enterprise
• Executive presence and commercial acumen, with the credibility and influence to engage customers, partners, and internal stakeholders at the highest levels
• Demonstrated ability to build trusted, long-term relationships with customers and C-level executives, translating those relationships into strategic partnerships and loyal, referenceable customers
• Strong general management, strategic planning, and operational leadership capabilities, with a disciplined, metrics-driven approach to execution and business performance
• Relentless curiosity, agility, and adaptability, with the ability to prioritize effectively, navigate ambiguity, anticipate market shifts, and drive impact in a fast-moving environment
• Proven ability to lead complex business transformation at scale, including cultural change, operating model evolution, organizational design, and capability building
• Exceptional cross-functional leadership in complex, matrixed organizations, with the ability to create alignment and drive outcomes across product, marketing, customer success, and regional field organizations without direct authority
• 15+ years of enterprise sales leadership experience, ideally with deep expertise in AI transformation, process mining and optimization, agentic SaaS, and/or emerging technology, with a proven track record of leading large-scale, global revenue organizations. 3rd- or 4th-line leadership experience required
• Bachelor’s degree or equivalent experience required
• Outstanding executive communication skills, with the ability to articulate a compelling vision, simplify complexity, and inspire action across customers, field teams, and senior leadership forums
• Proven track record of recruiting, developing, and retaining exceptional sales leaders and go-to-market talent in highly competitive markets