Child Case Manager

Child Case Manager

Location: Flint, MI

Employment Type: Full-Time

About the Opportunity

We are seeking a compassionate, organized, and dedicated Child Case Manager to provide high-quality, person-centered case management services to children and families from intake through discharge or transition. This role supports individuals experiencing mental illness, intellectual disabilities, or substance use disorders by helping them achieve improved health, stability, and independence.

The ideal candidate will have experience working with minors and their families, strong communication skills, and the ability to coordinate care and connect clients with appropriate community resources.

Roles & Responsibilities

• Facilitate the full scope of case management services from intake through discharge or transfer.
• Manage an assigned caseload and meet a minimum of 300 billable service units per month for full-time employment.
• Coordinate schedules and services with the support team based on individual treatment plans.
• Connect clients and families with appropriate community resources and natural supports.
• Provide approximately 80% of services in clients’ homes or community settings and attempt in-home contact at least once per month.
• Assess client needs and determine appropriate treatment interventions.
• Lead and monitor person-centered treatment plan meetings.
• Train, mentor, and collaborate with colleagues to improve service delivery.
• Coordinate care with multidisciplinary team members, including therapists, primary care providers, and psychiatrists.
• Maintain client schedules in the electronic medical record (EMR) system and submit appointments according to established procedures.
• Complete required documentation within 24 hours of client contact, including treatment plans, quarterly reviews, contact and progress notes, consents and authorizations, and psychosocial assessments.
• Determine medical necessity and document findings appropriately.
• Participate in quality improvement initiatives and required staff meetings.

Qualifications & Education Requirements

• Must qualify as a Child Mental Health Professional (CMHP) with the following experience:
• Bachelor’s degree: Minimum of 3 years of experience in the examination, evaluation, and treatment of minors and their families.
• Master’s degree: Minimum of 1 year of experience in the examination, evaluation, and treatment of minors and their families.
• Must hold an eligible Michigan license or limited license in an applicable field, including LMSW, LLMSW, LMFT, LLMFT, LBSW, LLBSW, LPC, LLPC, TLLP, LLP, LP, or RN, as applicable, or have a degree in an eligible human services field from an accredited institution.
• Eligible human services fields may include Human Services, Psychology, Sociology, Criminal Justice, Social Work, or a related discipline.
• Must have a valid Michigan driver’s license and current automobile insurance.
• Must have access to an insured vehicle for work-related travel.

Professional & Clinical Skills

• Strong assessment, case management, and treatment planning abilities.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to analyze information, document progress, and make informed decisions.
• Ability to work under pressure and respond effectively to changing client needs.
• Ability to maintain confidentiality and professional boundaries.
• Ability to collaborate with multidisciplinary teams and community partners.
• Ability to lead activities, mentor colleagues, and evaluate performance when needed.

Physical Requirements

• Ability to stand, walk, stoop, kneel, reach, push, pull, and carry items as needed.
• Ability to support weight other than one's own and perform physical interventions when necessary.
• Ability to use a telephone and demonstrate adequate hearing, vision, and speaking abilities.
• Ability to travel between client homes and community locations and transport individuals served when required.

Work Environment

• Work primarily in community settings and clients’ homes.
• Ability to work with diverse populations, including individuals who may exhibit aggressive behaviors or have challenging health or hygiene conditions.
• Flexibility to work evenings and weekends as needed.

Benefits Offered

• Vacation time
• Personal time
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid holidays
• Monthly performance incentives
• Flexible scheduling
• Unlimited monthly incentive opportunities
• Public Service Loan Forgiveness eligibility

Why Join the Team?

This is an opportunity to make a meaningful difference in the lives of children and families by connecting them with essential services, coordinating individualized care, and supporting their long-term well-being and independence.