Child Support Agent II

Richmond County Government is recruiting a full-time Child Support Agent for the Department of Social Services.

Description of Work

Responsibilities in this position involves the initiation, preparation and organization in the Child Support Enforcement and/or Establishment (IV-D) program. This may include interviewing public assistant and non-public assistant clients, explaining the program, and obtaining data regarding the absent parent; determining the course of action; locating the absent parent; and establishing paternity and/or support obligations through the court system. Enforcement is primarily involved in in-depth investigation and preparation of cases for court, the enforcement of court support orders, and variables affecting a case and the independent role in presenting cases (with the attorney) in the courtroom. Other duties may require collection of support payments, public relations, administration, and other duties as assigned.

Job Duties

Absent Parent Location, Establishment of Paternity, Establishment of Support Obligations, Collection of Support Payments, and Enforcement of Support Obligations. Other duties will be accepting all appropriate referrals from WFFA, Medicaid, State Foster Home, and Non-Public Assistance.

Knowledge, Skills and Abilities

Thorough knowledge of the Child Support Establishment and Enforcement programs and applicable legal procedures; considerable ability to interview clients, absent parents and related sources, and to investigate cases; considerable ability to organize, analyze, and summarize case information; basic math skills, ability to establish and maintain effective working relationships with clients and absent parents, location resources, office of the Clerk of Court, Magistrates, District Attorney, Sheriff, and other court officials, and private attorneys. Accuracy and timeliness must be demonstrated in this position. Access to an automobile for in and out of county travel will be necessary. Bilingual preferred.

Minimum Education and Experience

A four year degree and six months experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work; or an Associate’s degree in business administration, human resources, law enforcement or closely related Degree and two years of experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work; or graduation from high school and three years of experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work; or an equivalent combination of education and experience.

Benefits: Group medical insurance, twelve days paid vacation, twelve days paid sick leave, life insurance, retirement program and Supplement 401-K.

Pay: $38,193.80 - $41,943.31 per year

Work Location: In person