Child Watch Associate - Eielson AFB

Armed Services YMCA of ALASKA Job Title: Child Watch

FLSA Status : Non-Exempt

Status: Part Time, Permanent

Pay:

 $ 17.03 – $21.05 DOE

POSITION SUMMARY: This position supports the work of the Armed Services YMCA, a leading nonprofit committed to strengthening the military community through youth development, healthy living and social responsibility. The Child Watch position ensures the safety of children who are checked into the Children's Waiting Room program while their parents/legal guardian are being seen in an approved, on site clinic for themselves or other immediate household family member. This program aids in fulfilling our mission of enhancing the lives of military members and their families in spirit, mind and body through programs relevant to the unique challenges of military life.

ESSENTIAL FUNCTIONS:

1. Ensures a safe and clean environment and provides activities for participants.

2. Opens and closes CWR and/or Childwatch room as needed.

3. Maintains appointments and reservations for CWR and/or Childwatch during operating hours.

4. Reviews and maintains proper registration forms, vaccination records and intake forms for each child.

5. Checks participants in and out of the CWR and/or Childwatch program; ensures parents sign the in/out logs.

6. Provides customer service via phone, in-person and electronic communications (e-mail) to parents regarding program information or reservations.

7. Interacts and plays with children on their level, as age appropriate.

8. Models appropriate behavior for children.

9. Provides a kind, nurturing environment that welcomes all participants.

10. Provides assistance to children in restroom/diapering and changing clothes as needed in accordance with the ASYMCA of Alaska’s Diapering and Restroom Policy.

11. Informs parents of any behavioral issues from their child’s time at CWR and/or Childwatch.

12. Addresses any parent concerns with the program and refer unresolved issues to the Program Director.

13. Reports unsafe conditions to supervisor & immediately corrects condition, if possible.

14. Coordinates all repair and maintenance needs with the Program Director or Associate Executive Director in the Program Director’s absence.

15. Informs the Program Director of any reoccurring requirements for supplies.

16. Tracks program usage and statistics on a shared document and reports monthly statistics to the Program Director.

17. Encourages donations from parents using the CWR AND/OR CHILDWATCH program.

18. Assists in other ASYMCA program areas or special events as needed, occasionally outside of the standard CWR and/or Childwatch work schedule.

19. Be familiar with and able to refer program participants to other existing ASYMCA programs and services.

YMCA COMPETENCIES: Communication & Influence: Listens and expresses self effectively and in a way that engages, inspires and builds commitment to the Y’s cause.

Functional Expertise: Executes superior technical skills for the role.

Emotional Maturity: Demonstrates ability to understand and manage emotions effectively in all situations.

Developing Self & Others: Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential.

QUALIFICATIONS:

1. Must be customer service oriented with good phone and interpersonal skills
2. Must be able to type proficiently and have a basic knowledge of MS Word, Excel and Outlook
3. Must possess multi-tasking abilities with attention to detail and frequently changing clientele
4. Must be able to function in various work environments to include but not limited to, administrative areas, child care facility, indoor and outdoor program spaces
5. Must be able to work with minimal supervision and prioritize work assignments with minimal guidance
6. Must be able to work individually and as part of a team
7. Must be able to operate standard office equipment including but not limited to copiers, scanners and facsimile machines
8. Experience working with military families preferred
9. Must have a valid driver’s license and clean driving abstract
10. Work experience with a non-profit organization is a plus

WORK ENVIRONMENT & PHYSICAL DEMANDS:

1. Ability to interact with the general public, ASYMCA leadership team and co-workers
2. Sufficient strength, agility and mobility to perform essential functions
3. Active play area with child and adult-sized seating, toys for various age groups and small staff office area with a phone, laptop, printer/copier and sink
4. Active movements required to play and interact with program participants (children)
5. Standing for extended periods of time during programs and special events
6. Sitting, kneeling and stooping for short periods of time. Up/down movement from floor level is required
7. Must be able to lift 30 pounds
8. May occasionally be expected to work at special events outside normal working hours, including some weekends