Child Welfare Trainer/Content Developer - Durham, NC/Hybrid

**Child Welfare Trainer/Content Developer

Durham, NC/Hybrid

6+ Months

some must be performed on State premises. Do you accept this requirement? approximately 2-3 days per month

Approximately 25% travel will be required in the performance of the work** Description NC FAST requires the services of a trainer/content developer to support training implementation of NC FAST Medicaid Transformation Project modules.

Important Note: Statewide travel up to 25% of the time is required in the performance of the work for this position. Travel may include some evenings and weekend days.

The NC Department of Health and Human Services seeks contract resources to assist with the training and implementation of NC Families Accessing Services through Technology (NC FAST). The primary purpose of NC FAST Training Developer is to analyze the NC FAST system functionality to develop classroom facilitator-led learning solutions and eLearning courses to support NC FAST implementation. This position will work closely with the Training Lead, Training Scripts Writer, Applications Lead and subject matter experts to understand requirements to design training and develop course materials, to develop and maintain Adobe FrameMaker templates and scripts, and to revise training materials for instructional training of adult learners. Using this base, this resource will also be responsible for providing effective and creative classroom and virtual facilitation of training for all levels of employees who oversee and administer social services programs that are managed through the NC FAST system.