Children's Complex Care Support Worker

Children’s Complex Care Support WorkerPortsmouth | Children’s Complex Care | Flexible / Bank / Permanent Opportunities

Health Now Complex Care is looking for experienced and compassionate Support Workers to join our children’s complex care team in Portsmouth and the surrounding areas.

We support children and young people with a range of complex health, physical, developmental and behavioural needs within their own homes and the community. We are looking for reliable individuals who have the right experience, attitude and competencies to provide safe, person-centred care.

The Role

As a Complex Care Support Worker, you will provide high-quality care and support to children and young people with a range of complex needs.

You may be supporting children with:

• PEG feeding and management
• Tracheostomy care
• Respiratory support
• Cough assist and airway management
• Epilepsy and seizure management
• Learning disabilities
• Autism Spectrum Disorder (ASD)
• ADHD
• Challenging behaviours
• Complex physical disabilities
• Neurological conditions
• Non-verbal communication needs
• Personal care and moving & handling needs
• Other complex clinical interventions

You will work closely with the child, their family and the wider clinical team to ensure care is delivered safely, consistently and in accordance with the individual’s care plan.

Key Responsibilities

• Provide safe, compassionate and person-centred care to children and young people.
• Support with personal care, daily living activities and community access where required.
• Follow individual care plans, risk assessments and clinical guidance.
• Support with PEG feeding and other enteral feeding requirements where trained and assessed as competent.
• Provide tracheostomy and respiratory support where appropriately trained and competent.
• Recognise and respond appropriately to changes in a child’s presentation or health.
• Support children with learning disabilities, ASD, ADHD and complex behaviours.
• Promote independence, dignity, choice and inclusion.
• Communicate effectively with parents, families and members of the multidisciplinary team.
• Complete accurate care documentation and maintain confidentiality.
• Attend required training, competency assessments, supervision and team meetings.
• Follow Health Now Complex Care policies, procedures and safeguarding requirements.
• Escalate any concerns regarding the child’s health, wellbeing or safety appropriately.

Essential Experience

We are particularly interested in applicants who have previous experience working with children or young people with complex care needs.

Experience in one or more of the following would be highly desirable:

• PEG feeding
• Tracheostomy care
• Respiratory support
• Cough assist
• Epilepsy
• Learning disabilities
• Autism / ASD
• ADHD
• Challenging behaviours
• Complex physical disabilities
• Neurological conditions
• Paediatric care
• Community care
• 1:1 or 2:1 complex care packages

Clinical experience must be supported by appropriate training and competency sign-off before undertaking clinical interventions independently.

About You

We are looking for Support Workers who are:

• Compassionate, patient and child-focused
• Reliable and committed to providing consistent care
• Confident working with children and young people with complex needs
• Able to remain calm and professional in challenging situations
• Comfortable working independently within a family home
• Good communicators who can work effectively with families and clinical teams
• Respectful of individual needs, routines, communication styles and preferences
• Willing to undertake additional training and competency assessments where required
• Committed to safeguarding and promoting the welfare of children

Requirements

Applicants must have:

• Previous experience working in a care/support role
• Relevant experience with children and/or complex care
• The right to work in the UK
• Satisfactory references
• Enhanced DBS suitable for working with children
• Mandatory training and compliance documentation
• Willingness to complete package-specific training and competency assessments

A full UK driving licence and access to a vehicle would be advantageous depending on the package and location.

Training & Support

At Health Now Complex Care, we recognise the importance of ensuring staff are appropriately trained and competent before supporting children with complex clinical needs.

Package-specific training and competency assessments will be arranged where required, and staff will receive ongoing support from our

Pay: £13.55-£20.25 per hour

Expected hours: 6.0 – 40.0 per week

Benefits:

• Casual dress
• Free or subsidised travel
• Free parking
• On-site parking

Work Location: In person