Children's Residential Support Worker

About Us

Seren Steps Care CIC is a not-for-profit therapeutic children's care provider. Every penny goes back into the young people we look after and the team who supports them. Our approach is built around the PACE model. Playfulness, Acceptance, Curiosity, Empathy. Creating homes where children can feel settled, understood, and hopeful.

About the Role

Morgan’s House is a two-bed therapeutic home in Deri, registered with Care Inspectorate Wales, for young people aged 10 to 18 with diverse needs, including trauma, autism, and other neurodevelopmental differences. We are looking for a Residential Support Worker to join our established team, working alongside an experienced Registered Manager and Responsible Individual.

As a Residential Support Worker, you will be one of the steady, trusted adults in a young person’s life. Some days you will be doing the school run and cooking tea. Other days you will be sitting with a young person through a tough moment or celebrating a small win that feels huge to them. No two days are the same, but every day matters.

Shift Pattern

2 days on, 4 days off rolling rota, published in advance

• Day 1 — Arrive at 10am, work until 10pm, sleep-in overnight
• Day 2 — Work through the day until 10pm, sleep-in overnight
• Day 3 — Up at 8am, morning routine and handover, finish at 10am
• Then 4 days off

This is a rolling rota, so you will need to work some weekends and bank holidays.

What You'll Be Doing

• Supporting young people with daily routines, fostering independence and confidence
• Providing emotional support using the PACE therapeutic approach
• Helping to deliver individualised care plans tailored to each young person
• Driving young people to school, appointments, family contact, and activities in the house vehicle
• Maintaining accurate records using our digital care planning system
• Communicating with colleagues, families, social workers, and other professionals
• Following safeguarding, health, and safety policies to promote a safe home
• Being a calm, consistent presence when emotions run high
• Contributing to team meetings and reflective practice sessions

What We're Looking For

• A genuine interest in young people and a commitment to making a positive difference
• Experience working with children or young people in residential care setting
• A understanding of safeguarding & trauma-informed care
• Safeguarding Level 3 training Ideally already held
• Good communication skills, verbal and written
• Good IT skills for maintaining records and documentation
• Emotional resilience and a good sense of humour
• Aged 22 and over
• dbs on update service for children preferred if not we can arrange
• driving licence
• No sponsorship at this time

What We Can Offer You

• £13.50 to £14.65 per hour depending on experience and qualifications
• £60 per sleep-in
• Overtime available Pick up extra shifts and bank additional days off to use when it suits you
• Holiday entitlement: 5.6 weeks per annum
• Fully funded Level 3 Diploma in Health and Social Care (Children and Young People)
• Comprehensive training and induction
• Career development and progression as we grow
• Company pension scheme with NEST
• Meals provided on shift
• Free on-site parking
• Casual dress. No uniform
• A small, supportive team where your voice is heard

Pay: £13.50-£14.65 per hour

Benefits:

• Casual dress
• Company events
• Discounted or free food
• Free parking
• On-site parking
• Paid training

Work Location: In person