Chiropractic Assistant

Join Our Growing Chiropractic Team!

We are seeking a friendly, organized, and energetic Chiropractic Assistant to join our fast-paced chiropractic office. This position requires the Chiropractic Assistant to travel between our 4 clinics in Charlotte to provide additional support and coverage during busier periods. We have locations in Steele Creek, University, Dilworth, and Matthews. The ideal candidate is passionate about helping others, thrives in a team environment, and enjoys creating a positive patient experience from check-in to treatment support.

If you love working with people and want to be part of a health-focused practice that changes lives every day, we’d love to meet you!

Job Summary:

As the Chiropractic Assistant in our Mathews office, you will be responsible for assisting with the daily administrative and operational functions of the office. You will play a crucial role in ensuring that our patients receive top-notch care and have a positive experience during their visits.

Responsibilities

• Welcome patients and provide exceptional customer service
• Schedule appointments and manage patient flow
• Answer phones, respond to messages, and handle front desk duties
• Assist with patient intake and documentation
• Support the chiropractor during therapies and procedures
• Maintain cleanliness and organization of treatment areas
• Verify insurance information and process payments
• Educate patients on office procedures and wellness care plans

Qualifications:

• Certification as a Chiropractic Assistant is a plus and will be mandatory upon assuming the role.
• Prior experience in a similar role, especially within a healthcare or clinical environment, is a plus.
• Strong organizational and multitasking skills.
• Excellent interpersonal and communication abilities.
• Proficiency in utilizing medical software and databases.
• Knowledge of chiropractic and clinical procedures is a plus.
• A commitment to patient care and fostering a positive clinic environment.
• Detail-oriented and capable of maintaining records and managing administrative tasks efficiently.

Core Competencies:

• Customer Service: A Chiropractic Assistant must demonstrate exemplary customer service to ensure a positive patient experience. This includes engaging patients, being receptive and responsive to their needs, and appropriately addressing any patient questions or concerns.
• Effective Communication: A Chiropractic Assistant must communicate effectively and respectfully with patients and team members via phone, via email, and via EHR system messaging. They should be able to listen effectively and express themselves in a clear and articulate manner.
• Information Collection & Management: A Chiropractic Assistant must be able to collect, organize, and monitor data accurately and efficiently. This data includes Protected Health Information (PHI), which must be handled in compliance with the Health Insurance Portability & Accountability Act (HIPAA). All personal information (PHI) must be kept in a locked and secure location.
• Multi-Tasking & Adaptability: A Chiropractic Assistant must be able to multi-task and adjust their approach to meet changing demands and stressful situations.
• Personal & Professional Ethics: A Chiropractic Assistant must have integrity and honesty in this position. Adherence to professional ethics as delineated by the clinic and federal regulations (e.g., HIPAA) is required.

Education:

High school diploma or equivalent. Chiropractic Assistant Certification required.

Experience:

Associate degree or higher in a relevant field (such as public health, social work, healthcare administration) is preferred. Office management, supervisor, or leadership experience in a relevant field is preferred. Equivalent work experience will also be considered in the absence of an Associate degree. High school diploma or equivalent required.

Position Type and Expected Hours of Work:

Must work during scheduled regular office hours with the occasional opportunity of weekends for events.

Physical and Mental Requirements:

Physical Demands:

• While performing the duties of this job, the employee is regularly required to sit, talk, or listen.
• The employee is frequently required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms to assist patients and/or clinic staff.
• Occasionally assists with moving wheelchair bound patients, clinical equipment, and office supplies up to 35 pounds.

Mental Demands:

• Ability to problem solve.
• Ability to work under pressure or in stressful situations.
• Ability to make quick decisions.
• Ability to multi-task
• Ability to use discretion and sensitivity.

Why Work With Us?

We are more than just a chiropractic office — we are a team dedicated to improving lives through compassionate care and wellness education. We value positivity, professionalism, and teamwork, and we invest in employees who want to grow with us.

Apply Today!

Submit your resume and tell us why you would be a great fit for our team. We look forward to hearing from you!

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid training

Education:

• High school or equivalent (Required)

Experience:

• Chiropractic Assistant: 1 year (Preferred)

Ability to Commute:

• Charlotte, NC 28273 (Required)

Work Location: In person