Chiropractic Assistant / Receptionist

Job Summary

At Smerglia Chiropractic we are proud to be 5-star rated by over 650 patients with real reviews. We believe in creating a positive work environment where everyone feels respected and their input is valued!

We are seeking a dynamic and detail-oriented Chiropractic Assistant / Receptionist to join our team. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. Your energetic approach will help create a welcoming environment, ensuring smooth clinic operations and accurate documentation. The ideal candidate is motivated, organized, and possesses a strong understanding of medical office procedures and health information management systems.

Hours

Monday/Wednesday/Friday: 7:45a-12:30p AND 2:30p-6:00p (2 hour lunch break)

Tuesday: 7:45a-12:30p AND 1:00p-4:30p

Saturday: 7:45a-11:00a

***CLOSED ONE SATURDAY PER MONTH

***CLOSED ALL MAJOR HOLIDAYS

***CLOSED ALL SUNDAYS

***NO NIGHT SHIFTS

Responsibilities

• Perform soft tissue therapies which include mini focused-area massage work, rapid release therapy tool use and ultrasound
• Set patients up on therapies and check on patients through out treatment time
• Greet patients, schedule appointments, and manage patient check-in/check-out processes using EMR.
• Verify patient insurance coverage, process payments, and handle medical collections with accuracy and professionalism.
• Maintain and update patient records in compliance with HIPAA regulations and clinic confidentiality policies.
• Assist with clinical documentation review, coding (CPT, ICD-9, ICD-10), and billing procedures to ensure accurate care plans and claims submission.
• Answer multi-line phone systems with excellent phone etiquette; provide clear information.

Requirements

• No prior experience is required and all training is provided on site.
• Ability to handle sensitive information confidentially while adhering to HIPAA guidelines.
• Previous clinic experience is a plus.
• Strong organizational skills with attention to detail; capable of multitasking in a fast-paced environment.

Pay: $16.00 - $17.50 per hour

Expected hours: 30.0 – 35.0 per week

Benefits:

• Paid time off

Application Question(s):

• How far is your commute to Cuyahoga Falls?

Work Location: In person