Chiropractic Assistant/Front Desk

Overview

This energetic role is vital in creating a welcoming environment for patients while ensuring smooth clinic operations. You will be the first point of contact, providing exceptional patient service, managing administrative tasks, and supporting clinical staff. Your enthusiasm and organizational skills will help foster a positive experience for everyone who walks through our doors. This paid position offers an exciting opportunity to grow within a thriving healthcare setting dedicated to patient care excellence.

Duties

• Greet patients warmly and efficiently manage check-in and check-out procedures using Electronic Health Record (EHR) systems such as Epic, Meditech, or eClinicalWorks
• Schedule appointments accurately utilizing medical scheduling software and coordinate with clinical staff to optimize daily clinic flow
• Collect and verify patient information, insurance details, and medical histories in compliance with HIPAA and clinical confidentiality policies
• Handle medical billing and collections, including insurance claims processing using health insurance knowledge like Medicare, ICD-10/ICD-9/ICD coding, CPT coding, and documentation review
• Maintain organized medical records and ensure proper filing of electronic health records (EHR) and paper documents
• Answer multi-line phone systems with professional phone etiquette, providing excellent customer service and addressing patient inquiries promptly
• Assist with intake procedures, including documenting patient histories, updating care plans, and supporting clinical staff during patient visits

Experience

• Prior clinic or medical office experience is highly preferred, especially within chiropractic, dental, or hospital settings
• Strong computer skills with proficiency in EMR/EHR systems.
• Knowledge of medical terminology, health information management, and medical coding (ICD-10/ICD-9/CPT) is essential for accurate documentation and billing processes
• Bilingual abilities are a plus to effectively serve diverse patient populations
• Demonstrated clerical experience including filing, typing (10 key), data entry, and office management tasks
• Excellent customer service skills with a focus on patient service excellence in fast-paced environments
• Familiarity with health insurance procedures including Medicare claims processing and understanding of clinical confidentiality policies

This role is perfect for motivated individuals eager to contribute to a compassionate healthcare environment while developing valuable skills in medical administration. We are committed to supporting your growth through comprehensive training and ongoing professional development. Join us in making a difference—apply today!

Pay: $16.00 - $21.00 per hour

Work Location: In person