Chiropractic Assistant/Receptionist

Job Summary

We are seeking a dynamic and compassionate Chiropractic Assistant/Receptionist to join our healthcare team. This vital role combines front desk responsibilities with clinical support, ensuring a seamless experience for patients and efficient clinic operations. The ideal candidate will be energetic, detail-oriented, and passionate about providing exceptional patient service. You will manage appointment scheduling, handle medical records, assist with clinical documentation, and support billing processes—all while maintaining strict confidentiality and compliance with healthcare regulations. This paid position offers an exciting opportunity to grow within a vibrant healthcare environment dedicated to patient wellness and care excellence.

Duties

• Greet patients warmly, verify insurance information, and check in/out efficiently using EMR (Electronic Medical Records) systems such as Epic, Meditech, or eClinicalWorks
• Schedule appointments accurately using medical scheduling software and coordinate follow-up visits
• Manage patient records, ensuring proper documentation review and adherence to HIPAA confidentiality policies
• Assist chiropractors with clinical tasks including preparing treatment rooms, assisting with care plans, and documenting procedures in EHR systems like Athenahealth or Meditech
• Process medical billing and collections utilizing knowledge of health insurance policies, CPT coding, ICD-9/10 coding, Medicare guidelines, and medical claims submission
• Answer phone calls professionally, provide excellent customer service, and handle inquiries about clinic services or insurance coverage
• Maintain organized filing of medical records and perform administrative duties such as data entry, typing (including 10-key), and office correspondence using Microsoft Office tools

Experience

• Previous clinic experience in a healthcare setting is highly preferred, especially within chiropractic or dental clinics
• Demonstrated proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
• Strong knowledge of medical terminology, health information management, and clinical confidentiality policies
• Experience with medical coding (CPT, ICD-9/10) and billing processes related to insurance claims submission and collections
• Bilingual abilities are a plus to effectively serve diverse patient populations
• Excellent clerical skills including phone etiquette, filing, data entry, and office management tasks
• Familiarity with HIPAA regulations and healthcare documentation review procedures

Join us in delivering outstanding patient care while advancing your career in a supportive and energetic environment!

Pay: $23.05 - $27.76 per hour

Work Location: In person