Chiropractic Associate - Receptionist

We are a long term established (25years) Chiropractic & Wellness clinic based in Carlton North.

• $35 ph + super weekdays (neg for experienced applicant)
• $45ph + super Saturdays

Looking for a driven and career focussed individual who has a genuine interest in healthcare to join our friendly & energetic team.

• Casual or part-time depending on best fit for your circumstances.
• Min. 2 shifts per week (15hrs +) with scope for more hours if desired.

Must be available:

• Tuesdays & Thursdays (7hr shifts between 7am - 9.30pm)
• Saturdays (7am - 3pm fortnightly).
• Extra shifts will also be avail Mon & Wed.

The successful applicant will be highly organised, neatly-presented, mature and with a bright, caring nature and excellent communication skills.

Previous experience in a similar position is preferred or studying in similar field.

Receptionist/Admin Assistant Responsibilities:

• Greeting and welcoming patients upon arrival - building genuine relationship with patients.

• Answering phone calls, responding to e-mails, scheduling appointments, and recalling patients.

• Taking payments & balancing daily takings with accuracy.

• Ensuring procedures for Health Funds, TAC, EPC & DVA patients

• Ensuring the Practitioners Calendars are booked efficiently.

• Collecting and recording patients' personal and medical information.

• Verifying payment methods, including patients' health insurance coverage.

• Tracking and ordering inventory/supplements.

• Preparing treatment rooms prior to appointments and maintaining general cleanliness - ensuring that the waiting area and clinic remains in excellent condition at all times.

• Ensuring the safety, compliance, patient confidentiality and procedures are followed at all times.

Requirements:

• Highly proficient in Microsoft Office, Excel and CRM based systems (we use Prac Suite).

• Excellent verbal and written communication skills & able to work in fast paced environment.

• Be extremely organised & diligent in booking patient appointments and ongoing care schedules.

• Able to understand the ordering & follow up process of patient tests (microbiome, DNA, mthfr), X-rays etc

• Strong interpersonal and organisational skills & professional presentation.

• Able to work early morning, late evenings and weekends.

• Current Driver Licence, Own Car, WWC check & Police Check

• Willing to work at short notice to support the team on shift cover where needed.

• 1year administrative experience, preferred within a healthcare or wellness setting or similar.

• MUST have current Drivers Licence and own car.

You're the right person if:

• You're a team player - we value our close - knit team and support each other.

• Must bring positive energy to the team & take pride in your work.

• Value Health and genuinely understand why what we do matters.

• Strong communicator - comfortable with warm conversations with patients, practitioners & team.

• You treat the clinic as if it was your own business and ensure smooth day to day operations, positive and welcoming experience.

Our Values:

• Our patients range from long term & new families to high profile professional sporting personalities & individuals - we have a strong relationship with all of our patients and treat them each with value, respect & the highest level of service, care & confidentiality.
• We focus on delivering quality patient care and service at a highly professional standard.
• We work together as a team & support one another. Patients often see more than one practitioner in our clinic across various modalities ie. we provide a wellness hub.
• We encourage initiative, learning & development and support career progression.

Other Benefits:

• Comprehensive on the job training & support with systems & software.
• Ongoing mentoring, education and development.
• Career progression & opportunities including pathway to Clinic Manager roles or Chiropractor if studying Chiropractic.
• Discounts on all services Chiropractic treatments, Massage, Kinesiology, Counselling, Sauna & Supplements etc.
• Opportunity to develop your skills within a growing clinic.

* Important * To apply for this position please send your VIDEO application to [email protected] along with a copy of your CV & references. I will not be reviewing Seek only applications - you must apply via email with your Video & CV.

Questions for your Video Application:

• Tell us about you – ie. interests, family, education etc.

• Tell us about the most relevant job you have had to this role.

• Tell us why you are the most suitable for the role.

Important Notes: Pls kindly note this is not a casual holiday job. There is an expectation of longer term tenure (2years min) and we will support you in your career with continuous training & Support.

www.truehealthsolutions.com.au