Chiropractic Office Assistant

Job Overview

We are seeking a dynamic and highly organized Office Assistant to join our team! This energetic role is vital in ensuring the smooth operation of daily office functions, providing exceptional support to staff and patients alike. As an Office Assistant, you will be the friendly face greeting patients, managing administrative tasks with efficiency and enthusiasm. Your technical proficiency, organizational skills, and positive attitude will help foster a productive and welcoming environment for everyone.

Responsibilities May Include:

• Processing patient intake
• Insurance verification/ documentation
• Inputting patient charges
• Collecting/ processing patient and/or insurance payments
• Managing aging accounts/ reports
• Assistance with patient therapies when needed
• Insurance preauthorization and/or appeals
• Greet patients warmly, maintaining excellent phone etiquette and customer service standards.
• Manage multi-line phone systems, directing calls accurately and professionally & documenting messages with great detail.
• Perform data entry tasks using medical software & word processing.
• Handle clerical duties including filing, proofreading, calendar management, and document preparation.
• Assist with office management duties such as supply inventory, mail distribution, and maintaining office equipment.
• Support patient communication efforts by managing correspondence and scheduling appointments efficiently.
• Taking patient vitals when necessary & moving patients from exam rooms to therapy rooms.

Qualifications

• Proven experience in an office environment with strong clerical skills.
• Proficiency in Microsoft Word
• Excellent computer literacy with the ability to adapt to various technical tools and software.
• Strong organizational skills with keen attention to detail for proofreading and data entry accuracy.
• Bilingual abilities are a plus to assist diverse patient needs effectively.
• Prior experience in customer service or front desk roles demonstrating excellent phone communication skills.
• Ability to manage multiple tasks efficiently while maintaining professionalism under pressure.

Join us as an Office Assistant and become a key contributor to our vibrant workplace! Your enthusiasm for organization, customer support expertise, and technical savvy will help us deliver outstanding service every day. We value energetic team players who thrive in fast-paced environments and are eager to support our mission of creating a positive office experience for all.

Pay: $13.00 - $20.00 per hour

Expected hours: 20.0 – 40.0 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person