CHSP Coordinator

CHSP Coordinator

Are you organised, motivated, and passionate about making a difference? This is your opportunity to create meaningful connections and deliver exceptional care coordination that truly changes lives.

As a CHSP Coordinator, you'll be the first point of contact for clients, guiding them through intake, onboarding, and ongoing assessments - ensuring every interaction is positive and empowering.

What's on offer

• Permanent fulltime role.
• Hybrid role - working from Park Holme or Tregenza (Elizabeth South)
• Competitive hourly rate + super.
• Up to $18,550 tax-free salary packaging options.
• Everyday discounts, including discounted vouchers for Coles, Woolworths, Amazon, Myer, The Good Guys and more.
• Extensive orientation and on-the-job training.
• Comprehensive health and wellbeing resources and support.

What we're looking for

You're a natural organiser with a passion for helping others. You thrive in a fast-paced environment and bring warmth and professionalism to every interaction. Ideally, you'll have:

• Coordination experience in Aged Care or Hospital/Community settings (desirable).
• Experience providing excellent customer service and a desire to help others.
• Strong administration skills - accuracy, attention to detail, and time management. Excellent interpersonal and communication skills, including telephone, written, verbal and listening.
• Ability to work autonomously and collaboratively.
• High level computer skills.

The role

• Support all aspects of client coordination and ensure clients needs are being met with an exceptional and effective service.
• Review care plans, update service activities and liaise with internal stakeholders.
• Provide a client centred experience and ongoing care support service.
• Liaise and build rapport with clients, their families, stakeholders, and staff to ensure an exceptional and effective service is delivered.
• Maintain accurate client records and databases.
• Provide an excellent standard of customer service, ensuring sensitive client interactions are handled with respect, care and confidentiality.

Why choose Silverchain

Everyone at Silverchain, from our care teams to leadership, plays a vital role in delivering Best Care. It's a team effort. Best Care is care that is safe, personal, connected and effective.

We are proudly one of the few Australian home care providers accredited in both national health and aged care standards. This means the quality of care we provide is expected to meet the same standards as a hospital or residential aged care facility.

As a not-for-profit organisation, our ambition is to create a better home care system for all Australians and we develop innovative models of care to set the industry benchmark.

We'll also provide you with opportunities to help you develop and grow in your career, with training and education programs to help you achieve your goals.

How to apply

To submit your application, click ‘Apply'.

At Silverchain, we recognise the positive contribution that a diverse workforce makes to our organisation where individuals can be authentic, are respected and celebrated. We strongly encourage applications from Indigenous Australians, people of all ages, gender, abilities, culturally diverse and linguistic backgrounds.

Kindly note that we do not accept applications via email. Unsolicited applications from agencies will not be accepted. We reserve the right to commence the recruitment process and extend or withdraw this advertisement prior to the closing date.