C.I / COLLECTOR

QUALIFICATIONS:

• Must be a graduate of any business related course
• Preferably with experience in Collection and Settlement
• Must be Honest, Reliable & Trustworthy
• Must have Valid Drivers License
• Good Communication & Negotiation Skills
• Fresh Graduate are welcome to apply
• To be assigned AGDAO and BUHANGIN area

RESPONSIBILITIES:

§  Perform on-site and off-site collection effort;

§  Responsible for the collection of outstanding debts from members and borrowers. Inform borrowers of their overdue accounts and initiate the collection of payment to mitigate company losses;

§  Contact borrower either through phone, email, social media accounts and all other platforms and means possible to collect, informing them of their dues and past dues;

§  Communicate to delinquent customers to negotiate payment options and payment schedules that suit their current financial situation while still satisfying debt circumstance;

§  Advise customers on their various payment options. If no payment agreement can be reached, inform customers of further actions that may be taken to collect overdue debts;

§  Maintain high confidentiality of all company information’s in the performance of duty;

§ Knowledgeable in evaluating borrower information, residence/business verification, and basic credit investigation procedures.

§Good communication, interviewing, observation, and negotiation skills.

§Able to work independently and submit accurate and timely field reports.

§Familiarity with the local community and assigned territory is an advantage.

§Willing to meet collection and field investigation targets.

§  Go the “extra mile” to build trust relationships, customer loyalty and customers commitment to patronize LAPULAPU COOP products and other services;

§  Interacted with member/clients and provide quality customer service;