CIAM Operations Team Lead

• 18 + 18 months, $$$ negotiable
• Sydney, Canberra, Melbourne, Brisbane + Hybrid WFH
• NV1 security clearance required

Our client, a Federal Government Department focused on helping the disability community is seeking an EL1 CIAM Operations Team Lead to join their team in November.

Duties:

• As the Consumer Identity and Access Management (CIAM) Operations Team Lead, you will lead the CIAM Operations team to ensure the reliability, stability, and performance of the CIAM platform.
• You will provide leadership and mentoring to build a high-performing team and drive excellent service outcomes.
• You will lead the team, monitoring the CIAM platform, reporting on performance, carrying out releases and ensuring the timely resolution of incidents.
• Drawing on your technical CIAM expertise, you will guide the team in investigations of complex issues, including analysing logs and identifying root causes.

Skills & Experience:

• Sound knowledge of OAuth 2.0, OpenID Connect (OIDC), token lifecycle, identity federation and authentication/authorisation flows.
• Demonstrated ability to lead, coach and develop an operations team, including workload management, capability uplift, performance support and continuous improvement.
• Experience supporting SaaS, cloud‑hosted identity services or hybrid environments.
• Understanding of APIs, REST, JSON, certificates, secrets, identity federation and integration troubleshooting.

How to Apply

For a copy of the full job description, including the application instructions, please get in touch with Matt at Recruitment Hive by clicking the Quick Apply button or call Matt on (02) 6299 1006 6299 1006).

Please note that applications close 11am 24/09/26. Recruitment Hive welcome late applications to be considered for future opportunities.

Job ID: MF 678881 | LH-07824

We Value Diversity

The Recruitment Hive is a proud Equal Opportunity Employer. We recognise the value of diverse perspectives and experience and are committed to an inclusive workplace where everyone feels valued and respected for who they are. We encourage people with disability, indigenous, veterans and people of all backgrounds and abilities to express their interest in this role.