Cigar Store Shop Assistant

Job Responsibilities:

1. Cigar Services: Assist customers with inquiries and provide recommendations on cigar categories, origins, flavor profiles, and maintenance tips.
2. Cigar Maintenance Assistance: Help with daily checks and upkeep of humidors under supervision to support cigar quality.
3. Customer Service Support: Help build customer relationships by serving clients, assisting with profiles, and providing updates on products and events to enhance customer loyalty.
4. Store Operations Assistance: Support daily tasks such as restocking, maintaining the store environment, reviewing sales performance records, and organizing tasting events.
5. Compliance Adherence: Follow tobacco sales regulations, including performing age verification checks.

Job Requirements:

1. Experience: Candidate with retail experience in cigar, tobacco, or premium beverage sales is preferred.
2. Professional Knowledge: Familiarity with mainstream cigar brands and flavor profiles, proficiency in cigar maintenance and cutting techniques, and a willingness to continuously learn.
3. Image and Professionalism: Strong customer service awareness, excellent communication skills.
4. Other: Basic computer literacy. Must be fluent in Spoken Cantonese and Mandarin. Fluent in English is a plus.

Working hours: 11:00-21:00 or 13:00-23:00(shift), 6 days per week.