Cinema Service Engineer

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 45,000 team members in 17 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.

JOB TITLE
Cinema Service Engineer | MAF Entertainment | Cinemas

ROLE SUMMARY
The Cinema Service Engineer is responsible for upgrading, repair, maintenance and support of digital projection systems, sound systems as well as events/ presentation equipment. Assist the Cinema Technical Manager with solutions for deploying the digital cinema system in new cinemas across all the Majid Al Futtaim VOX Cinemas territories.

ROLE PROFILE

• Monitor the in-field performance of deployed cinemas and maximizing operating performance by managing timely repairs and maintenance.
• Effectively undertake technical fault-finding duties associated with any Call-Out job or Remote Assistance work as assigned.
• Build and maintain strong working relationships with Cinema teams, by offering technical solutions, whilst ensuring minimum disruption to business.
• Provide technical coaching for the projectionist relating to the operation of digital equipment.
• Mentor stakeholders to adapt with agility to new technical systems.
• Use experience and judgement to assist the Field Service Team on all technical issues.
• Repair, and update products and software.
• Perform emergency service at any locations as needed to ensure the full functionality of Digital Cinema projectors and Sound systems.

REQUIREMENTS

• Bachelor’s degree or Diploma or Technical certification in Electrical or IT field, or technical experience in related fields.
• At least 4 years’ experience in servicing digital cinema systems preferably in Barco, Christie, GDC, Doremi, Dolby and Digital Audio systems.
• Knowledge of field service and equipment repair.
• Open to extensive travel across all Majid Al Futtaim Territories.
• Strong verbal and written communication skills in English and Arabic preferred.
• Good understanding of all cinema systems including projection, audio, automation and control equipment.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.