Cisco Engineer

Job highlights

• 5-10 years experience with Cisco Meraki, Catalyst switches, and Cisco FTD firewalls
• Manage and troubleshoot enterprise LAN, WAN, WLAN; configure Cisco devices; handle MPLS, routing, VPN, and security; support Genesys Cloud and video conferencing; monitor network performance and coordinate with vendors

Experience: 5-10 years

Key Responsibilities

• Manage and troubleshoot enterprise LAN, WAN, and WLAN networks.
• Configure and administer Cisco Meraki (MX, MS, MR) and Cisco Catalyst switches.
• Manage Cisco Firepower Threat Defense (FTD) firewalls, VPN, NAT, and security policies.
• Handle MPLS connectivity, routing, failover, VLANs, OSPF, BGP, and QoS.
• Provide network support for Genesys Cloud Contact Center and voice quality issues.
• Support video conferencing platforms such as Cisco Webex, Microsoft Teams, and Polycom.
• Monitor network performance, resolve incidents, and maintain network documentation.
• Coordinate with ISPs and vendors for network connectivity and issue resolution.

Required Skills

• Strong experience in Cisco Meraki, Catalyst switching, and Cisco FTD firewalls.
• Knowledge of TCP/IP, VLANs, STP, OSPF, BGP, MPLS, VPN, and QoS.
• Experience with network monitoring and L2/L3 troubleshooting.
• Exposure to SD-WAN, cloud networking, and ITIL is an advantage.

Education

• Any Graduate in Any Specialization

Mandatory Keywords

• cisco