S
Selective Global Search
Cisco UCCE & Verint Support Engineer
Skills
SQL QueriesPythonLinuxITILJavascript
1 month ago
Share this opportunity
Share this opportunity to other talents of your network:
✓ Offer them a visibility boost with clients.
✓ Help your contacts find their next job.
Important information
Contract type:
Permanent
Location:
Noida, Uttar Pradesh, India
Work mode:
Onsite
Published on:
14 September 2026
What they need
Role & responsibilities
Required Skills
- 6+ years of experience in Cisco CUCM, UCCE/PCCE, and Verint.
- Minimum 2 end-to-end UCCE implementation projects.
- Strong troubleshooting skills in CUCM, CUIC, CVP, and UCCE/PCCE.
- Hands-on experience with SIP, VoIP, QoS, CTI integrations, and APIs.
- Good knowledge of SQL, Windows Server, Linux, and UCCE database.
- Experience with ICM Script Editor and Outbound Dialer.
- Expertise in Verint/Calabrio call recording.
- Familiar with ITIL, Incident & Change Management.
- Good communication and team mentoring experience.
Preferred Skills
- CCNP Collaboration or Cisco UCCE Certification.
- Experience with Genesys, Avaya, or Cloud Contact Center.
- Knowledge of JavaScript, Python, or PowerShell.
Work Mode : Business hours, with on-call/escalation availability to support a 24x7 contact center environment
Other offers great for you!
These companies are also looking for great profiles
M
Mobiskill
AI Engineer
500
Freelance
Paris, France
Hybrid
Top Recruiter
Skills
LLMs / Large language modelsPythonAI Engineer
21 hours ago
Quick apply
L
LeHibou
Cloud Platform Engineer (Azure & AWS)
600€ / jour
Freelance
Brussels, Belgium
Hybrid
Skills
AWSKubernetesTerraform
3 hours ago
Quick apply
C
Cherrypick
Software Engineer
Freelance
Paris, France
Hybrid
Skills
PythonNumPypandas
3 hours ago
Quick apply