Cisco Voice & Video Collaboration Engineer

Role: Cisco Unified Communications / Voice & Video Collaboration Engineer

Experience Required: 6-8 Years

Location: Bangalore

Notice period: Immediate to 15 days

Role Descriptions: Candidate should have at least 6-15 years of Cisco Voice / Video experience and Excellent verbal and written communications skills are required.Ability to adequately discuss technical issues related to AVCN endpoints set up and troubleshooting with technicians| engineers| and vendors.Must have knowledge for Analysing designing and troubleshooting enterprise collaboration networks (AVCN)Good knowledge and understanding on Video Products including Cisco Endpoints ( Desk pro| Codec pro| Room bar| Room bar pro + etc )| Infrastructure including Cisco Call Manager| Webex Control Hub| Cisco Meeting Server.Responsible for providing L2 and L3+ level technical support for enterprise Cisco video/Collaboration infrastructure.Able to Provide Tier 2/3 support for day-to-day operational incidents of clients. Utilizes good troubleshooting skills to quickly provide quality resolutions during outage related to AVCN.Should have good understanding and Knowledge on CISCO Collaboration(VoIP/IP Telephony) product suites such as CUCM | CUC| Expressways| Voice Gateways.Must have good Knowledge in voice/Video control protocols like SIP| H323 / Video Protocol and should be able to analyse and troubleshoot debug logs.Should have Knowledge and troubleshooting on Cisco Webex Meeting / Calling and control hub Should have knowledge on Monitoring Tools & alert troubleshooting Splunk | wireshark|Hepic| Solar wind etc

Keyword:
Skills: IT IS_CNS_Voice Network_Cisco

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