Citrix Administrator

Description:

1. Installing, configuring, managing, and troubleshooting complex and large Citrix server sites.

2. Administration, engineering, and implementation of virtualization in the following areas: o Citrix Virtual Apps and Desktop 7.15 LTSR and above.

3. Storefront, Provisioning Services, Citrix Machine Creation Services, Citrix ADC and Citrix ADM.

4. Citrix License Server

5. Citrix WEM Service Microsoft technologies: Windows Server 2012\2016\2019, Windows 10, Office365 suite, App-V 5.x, Group Policy, Active Directory, Microsoft RDS Licensing.

6. Cloud technologies such as Citrix Cloud, Microsoft Azure and setting up their integration with each other along with On-Prem (VMware\ESXi).

7. Optimizing Citrix performance, scalability, security, high-availability, monitoring, printing, and connectivity. Managing Group Policy, DNS and DHCP.

8. Citrix\Microsoft technologies such as Citrix FAS, Citrix ADM (aka NMAS), Citrix ADC (including GSLB), Certificate authority (PKI), FSLogix, Citrix App Layering.

9. Thin client technologies (IGEL, HP, Dell, etc.) and their integration with virtualization platforms such as Citrix, VMWare etc.

10. Ability to communicate professionally and effectively, both orally and in writing.

11. Ability to work professionally and productively with all encountered in the course of work, including personnel supporting departments, vendors, and consultants. Excellent interpersonal skills.

12. Experience in global projects with expertise in following areas:

13. Windows 2019/2016/2008 Servers - commission, recovery, maintenance, troubleshooting of OS and hardware issues, decommission etc.

14. Good working knowledge of Active Directory, DNS, DHCP and WINS Maintenance, troubleshooting and doing RCA of XenApp 6.x, 7.x servers Migration of applications from legacy Citrix farms to XenApp 7.x, 6.x servers farm

15. Maintenance, troubleshooting and doing RCA of XenDesktop 6.x, 7.x servers Maintenance and management of NetScaler Maintenance and management of WEM.

16. ITIL Processes - Change, Incident and Problem management Servers management using remote tools (ILO/DRAC/OpenManage) MS Patches deployment using WSUS or SCCM

17. Must have experience in creating and maintaining SOPs to run offshore operations

18. Experience in handling Escalated issues including coordination with multiple teams and vendor Problem Management & solving mindset

19. Soft Skills - Excellent communication and conversation skills (Verbal and Written) - Good documentation skills - Good working knowledge of MS OFFICE (Including MS Project and Visio)

20. Should have a great customer handling skills - Able to handle unforeseen situations - High level of acceptance