Citrix Administrator

Job Title

Senior Citrix Virtualization Engineer / Citrix Administrator (L3) Location: Bangalore , Pune

Experience: 5-8 Years

Job Summary

We are seeking an experienced and highly skilled Senior Citrix Virtualization Engineer to manage, support, optimize, and enhance enterprise Citrix environments. The ideal candidate will have extensive experience in Citrix Virtual Apps and Desktops, Citrix Cloud, Citrix ADC (NetScaler), Azure integration, virtualization technologies, and Microsoft infrastructure services. The candidate will play a key role in global projects, platform modernization, troubleshooting complex issues, and ensuring high availability and performance of the end-user computing environment.

Key Responsibilities

Citrix Administration & Engineering

• Install, configure, administer, and troubleshoot large-scale Citrix environments.
• Manage and support Citrix Virtual Apps and Desktops (CVAD) 7.15 LTSR and above.
• Administer Citrix StoreFront, Provisioning Services (PVS), Machine Creation Services (MCS), Citrix Cloud, Citrix WEM, and Citrix License Server.
• Design and manage Citrix high-availability and disaster recovery solutions.
• Perform performance tuning, capacity planning, and environment optimization.
• Troubleshoot complex Citrix infrastructure issues and perform root cause analysis (RCA).

Citrix ADC & Networking

• Configure and maintain Citrix ADC (NetScaler), including Load Balancing, Gateway, SSL Offloading, and GSLB.
• Manage Citrix ADM (NetScaler MAS) environments.
• Support Citrix FAS, Certificate Services (PKI), and authentication integrations.

Virtualization & Cloud

• Implement and support Citrix Cloud architecture and services.
• Design and maintain hybrid cloud integrations between Azure and on-premises infrastructure.
• Support VMware vSphere/ESXi environments integrated with Citrix platforms.
• Participate in cloud migration and digital workplace transformation initiatives.

Microsoft Infrastructure

• Manage and support Windows Server 2012/2016/2019 environments.
• Administer Active Directory, DNS, DHCP, Group Policies, and RDS Licensing.
• Support Office 365, App-V, and FSLogix implementations.
• Perform server lifecycle management including provisioning, maintenance, recovery, troubleshooting, and decommissioning.

End User Computing

• Manage Citrix App Layering and profile management solutions.
• Support thin client technologies such as IGEL, HP ThinPro, Dell Wyse, and their integration with Citrix solutions.
• Troubleshoot printing and connectivity-related issues in virtual desktop environments.

Operations & Governance

• Participate in Change, Incident, Problem, and Service Request Management processes as per ITIL standards.
• Create and maintain SOPs, operational documents, Visio diagrams, and knowledge articles.
• Support escalations and coordinate with cross-functional teams, vendors, and stakeholders.
• Ensure compliance, security, and operational excellence across the Citrix infrastructure.

Required Skills & Experience

Citrix Technologies

• Citrix Virtual Apps and Desktops (XenApp/XenDesktop) 6.x/7.x
• Citrix Cloud
• Citrix ADC (NetScaler)
• Citrix ADM
• Citrix StoreFront
• Citrix Provisioning Services (PVS)
• Machine Creation Services (MCS)
• Citrix WEM
• Citrix FAS
• Citrix App Layering
• Citrix Licensing

Microsoft Technologies

• Windows Server 2008/2012/2016/2019
• Active Directory
• DNS, DHCP, WINS
• Group Policy
• Office 365
• RDS Licensing
• App-V
• FSLogix
• PKI / Certificate Services

Infrastructure & Virtualization

• VMware ESXi/vSphere
• Microsoft Azure
• Hybrid Cloud Architecture
• Infrastructure Monitoring
• Performance Optimization
• High Availability and Disaster Recovery

IT Operations

• ITIL Framework
• Incident Management
• Problem Management
• Change Management
• RCA Documentation
• WSUS/SCCM Patch Management
• Remote Server Management (iLO, DRAC, OpenManage)