Citrix Engineer

Job Summary

We are seeking an experienced Citrix Cloud / Citrix DaaS Administrator to manage, support, and optimize enterprise Virtual Desktop Infrastructure (VDI) environments. The ideal candidate will have strong hands-on experience with Citrix Cloud, Citrix DaaS, Citrix Virtual Apps and Desktops (CVAD), Citrix Gateway (NetScaler), StoreFront, and Citrix Workspace. The role involves administration, troubleshooting, automation, upgrades, migration activities, and ensuring a seamless end-user experience.

Key Responsibilities

• Administer and support Citrix Cloud, Citrix DaaS, and Citrix Virtual Apps and Desktops (CVAD) environments.
• Design, deploy, and manage enterprise-scale VDI (Virtual Desktop Infrastructure) solutions.
• Configure and maintain Citrix Cloud Connectors, Resource Locations, Citrix Workspace, StoreFront, and Citrix Gateway.
• Manage and support provisioning technologies such as Machine Creation Services (MCS) and Provisioning Services (PVS).
• Automate administrative tasks using PowerShell and support Infrastructure as Code initiatives using Terraform.
• Troubleshoot and resolve Citrix infrastructure, application delivery, and virtual desktop issues.
• Monitor and optimize desktop performance, application availability, and user experience.
• Implement security controls, access management, and compliance best practices.
• Plan and execute Citrix upgrades, migrations, patching, and platform enhancements.
• Collaborate with Infrastructure, Network, Security, and End User Computing teams.
• Create and maintain operational documents, deployment procedures, and knowledge base articles.
• Participate in Incident, Problem, Change, and Release Management processes.

Mandatory Skills

• Strong hands-on experience with:

• Citrix Cloud

• Citrix DaaS

• Citrix Virtual Apps and Desktops (CVAD)

• Citrix Workspace

• Citrix Director

• StoreFront

• Citrix Gateway / NetScaler

• Citrix Cloud Connectors

• Experience in administering and supporting large-scale VDI environments.

• Hands-on experience with MCS and PVS.

• Strong troubleshooting and root cause analysis skills.

• Experience with PowerShell scripting for automation.

• Working knowledge of Terraform and CI/CD pipelines.

• Good understanding of Windows Server, Active Directory, DNS, DHCP, and networking concepts.

• Experience in Citrix infrastructure migrations and upgrades.