City Centre Engagement Officer

Date: 15 Oct 2026

Job Location: Gloucester

This is a Gloucester City Council job.

• Job Title: City Centre Engagement Officer
• Job Location: Gloucester City Council
• Salary: £38,510-£41,177 per annum
• Hours per Week: 37.00
• Contract Type: Fixed Term
• Duration: Until May 2028
• Closing Date: 01/11/2026
• Job Requisition Number: 15049
• This post is open to job share

We are a dynamic local authority providing essential services to the people of Gloucester.

Our main office, based in the Eastgate Centre on Eastgate Street in the heart of the city, is an accessible, modern and light space designed for collaborative working and finding new ways to work. It's all open plan, with a living green wall and other plants without set desks, so you can sit next to someone new every day. We're always looking to improve how we work and we offer flexible and agile working to give our people a great work life balance.

About the Role & Team

This is an exciting opportunity to join Gloucester City Council in a role dedicated to tackling street based anti-social behaviour (ASB) and wider community safety issues. You will work closely with key partners and agencies to offer engagement and support in the first instance to individuals, focusing on long-term sustainable solutions and taking enforcement action where appropriate and necessary.

The successful candidate will join the wider Community Wellbeing Team and work closely alongside members of the Solace Partnership.

About you

You will be an experienced community safety professional, or similar, with strong knowledge of anti-social behaviour legislation and practices.

You will need to have proven experience in working with a range of partner agencies and professionals collaboratively and have confidence in handling complex and challenging cases.

If you're someone who is passionate about safer communities, is able to communicate clearly and enjoys working closely with agencies and individuals to overcome challenges, we would welcome your application.

We offer a range of attractive benefits including:

• Generous Annual Leave entitlement 30 days annual leave (Pro Rata).
• An option to purchase 10 days of additional leave per year.
• 2 days paid leave every year to participate in local volunteering activities.
• Excellent Local Government Pension Scheme (LGPS) & Life Cover of 3 times your salary
• Regular Training, career development and qualification opportunities.
• Supportive and positive working environment with regular, robust supervision.
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone, and an in-house Occupational Health service.
• Enhanced family friendly leave and pay.
• Cycle to Work scheme (Salary Sacrifice -T&C apply).
• Car Scheme (Salary Sacrifice -T&C apply).
• Employee discount scheme.
• Discounted tickets for local events, and reduced rate use of GL1 Leisure facilities
• Free Flu-jabs
• Access to employee led networks such as Black Worker’s, Prism (LGBT+), Carers, Disability and the Young Employees Network, and opportunities to participate in our Equalities Working Group.

How to apply

If you feel that your experience, knowledge and skills make you a strong fit for this role, please submit your CV and personal statement by selecting‘Apply Now’.

For an informal discussion about the role, please contact Katie Mellon, Community Safety & Engagement Manager, via email at [email protected].

Interviews are expected to take place during the week commencing 16th November.

Additional Information

To access the Job Profile, please follow the link below:-

Job Profile: Job Profile: City Centre Engagement

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.

Applications from any Gloucester City Council's employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage.

Gloucester City Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

Equality and Diversity

We recognise the positive value of equality and diversity and pride ourselves on growing a high-performing workforce that is diverse, skilled and talented; that represents the community it serves.

We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to their race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability.

We are a disability confident employer committed to removing barriers to employment to those with disabilities or long-term health conditions. Reasonable adjustments will be made to the recruitment procedure to ensure that no-one is disadvantages because of their disability. Please contact the recruitment team if you require support or reasonable adjustments during the application or recruitment process [email protected]

If you wish to apply for this position on a secondment basis, please obtain approval from your current line manager that you may be released on a secondment before submitting an application form.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.