City Head - Operations

Key Responsibilities • Drive and achieve regional business, operational, and revenue targets.

• Oversee operations across multiple cities in the Western Region, including budgeting and resource planning.

• Lead, mentor, and manage regional operations teams, setting clear performance objectives and KPIs.

• Plan, evaluate, and optimize operational processes to ensure efficiency and cost-effectiveness.

• Ensure all products and services comply with client requirements, regulatory norms, and company standards.

• Monitor adherence to company policies, SOPs, and quality benchmarks.

• Collaborate closely with the Central Operations Team for strategy alignment and execution.

• Prepare and present monthly, quarterly, and annual operational and financial reports.

• Handle escalated customer issues, operational incidents, and coordinate on legal or compliance matters when required.

• Identify risks, recommend corrective actions, and implement continuous improvement initiatives.

• Must have warehouse experience.

Pay: ₹500,000.00 - ₹800,000.00 per year

Work Location: In person