City Operations Manager

Role & responsibilities

On the Growth Side

• Identify and reach out to property owners through cold calls, WhatsApp outreach, and field visits.
• Run the host onboarding funnel from lead to listed property.
• Track conversion metrics and find ways to reduce acquisition cost per host.
• Build referral loops through onboarded hosts.
• Scout new markets and map property supply in target cities.

On the Digital Side

• Do all the advertising operations like getting the ads printed, coordinating with supplier
• Implementing the ads on field
• Work errands related to Zovays operations.

Across Both

• Propose and test growth experiments.
• Document playbooks so processes can be replicated as we scale.
• Feed ground-level insights back to the product and strategy team.

Preferred candidate profile

Youve built or marketed something yourself a college startup, a brand, a page, an event. Youre comfortable walking into a strangers home to pitch them on listing their property, and equally comfortable doing on field like coordinating with subcontractors and strategy team the same evening. You track numbers, not vibes. Youre in college or recently graduated and want to be part of building a company from pre-launch.

• Working knowledge of Canva or any design tool.
• Comfort with cold calling and face-to-face outreach.
• Ability to work from the field 23 days a week (Delhi-NCR to start).
• Strong written communication — you’ll write copy, scripts, and outreach messages daily.
• Personal phone and laptop.
• Excel, sheets, analytics tool any.

Perks and benefits

• Direct access to the CEO — no layers, no gatekeepers.
• Ownership from day one. Your work shapes the company’s launch.
• Real experience across growth and operations .
• High performers get a path to a full-time founding team role as Zovay scales.
• Travel to hill stations and coastal areas for host onboarding — Goa, Manali, Shimla, Pondicherry, and more. You’re not stuck at a desk; the job takes you where the properties are.