CLA Site Supervisor

Residential CLA Site Supervisor

Job Responsibilities:

Individual Rights & Care

• Ensure that all Individuals are treated with respect and dignity and that their rights are upheld.
• Oversee all services provided to Individuals to ensure quality of life, safety, and best opportunities for growth.
• Maintain open communication with the Program Specialist, day program, family members, and other stakeholders regarding Individual needs and progress.

DSP Supervision & Staff Management

• Manage Direct Support Professionals (DSPs) and all activities within the Community Living
• Arrangement (CLA).
• Ensure DSPs complete their job responsibilities and adhere to policies and procedures.
• Delegate tasks appropriately and conduct monthly meetings with DSPs to review updates, expectations, and changes in care.
• Participate in interviewing prospective DSPs and make hiring recommendations.
• Conduct or assist with DSP performance evaluations at least annually.
• Participate in required staff certifications and oversee DSP skill development.
• Review and authorize time sheets/time clock entries as needed.

Training & Compliance Oversight

• Assist the Program Specialist and training department in coordinating DSP training on DPW 6400 Regulations, site-specific procedures, and agency policies.
• Coordinate all required DSP training and certifications with the training department, including communication strategies for verbal and nonverbal Individuals.
• Conduct site-specific orientation and training for new DSP hires.
• Ensure CLA sites, documentation, and DSP practices meet DPW 6400 compliance requirements.
• Serve as a key operational support during licensing inspections, audits, and corrective action processes.

Fire Safety & Emergency Preparedness

• Ensure DSPs are trained in site-specific Fire Safety, Evacuation Procedures, fire drill responsibilities, and emergency meeting locations.
• Oversee ongoing reviews of fire safety procedures, fire equipment locations, smoke detector maintenance, and fire alarm operation.
• Ensure staff understand procedures for notifying the local fire department during emergencies.

Medical Coordination & Health Records

• Manage and coordinate Individuals’ medical, dental, vision, and follow-up appointments, ensuring DSP support and/or transportation as needed.
• Oversee the maintenance of health-care records in the HIRS system and ensure compliance with HIPAA.
• Ensure daily review and accuracy of medication logs; conduct medication observations, MAR reviews, and on-site medication checks as required.

ISP Implementation & Documentation

• Participate in assessments, ISP development, annual updates, and revisions.
• Ensure ISP goals and interventions are implemented correctly and assist with training DSPs on ISP requirements.
• Monitor, review, and document Individual progress toward outcomes on a daily and monthly basis.
• Identify and report discrepancies or changes in Individual needs to the Program Specialist and leadership.
• Participate in required ISP-related meetings (QEST, team meetings, medical reviews, etc.).

Financial & Home Management

• Manage and reconcile home financial accounts, including food, non-food items, gas, and Individual funds, with biweekly audits.
• Oversee overall upkeep and cleanliness of the home.
• Ensure all maintenance requests are completed in a timely manner and according to 6400 regulations.
• Maintain required mileage logs.
• Ensure adherence to safety standards and regulations.
• Possess working knowledge of the Reliance Family Care Services Employee Handbook.

Administrative & Other Duties

• Attend management team meetings to support company strategies.
• Perform additional job-related duties as assigned.
• This position requires regular driving between sites. Maintaining a valid driver’s license and acceptable driving record is an essential function of the role.

Required Qualifications

• High School Diploma required; bachelor's degree preferred.
• Minimum of 2 years of supervisory or management experience overseeing Direct Support Professionals.
• At least 2 years of experience working with individuals in customer service, health/human services, or related business environment.
• Demonstrated experience supervising staff in a Direct Care Community Home setting.
• Ability to oversee employees responsible for the care, health, safety, and supervision of Individuals.
• Ability to read and understand English for interpreting medical prescriptions, instructions, policies, procedures, and other materials related to daily care and home management.
• Strong written and verbal communication skills.
• Dependable team player with patience and a caring, professional attitude.
• Ability to multitask effectively in a fast-paced environment.
• Health-conscious, organized, and able to maintain a clean and safe home environment.
• Demonstrated home management skills, including budget management, cleaning, menu planning, nutrition, and emergency procedures.
• A valid driver’s license is required.

Skills & Competencies

• Proven supervisory skills.
• Ability to direct, guide, and advise others in performing their duties.
• Skilled in providing instruction and training on job-related tasks.
• Demonstrated caregiving skills.
• Ability to evaluate and assess individuals’ behavior and provide appropriate recommendations.
• Ability to follow written plans/instructions and accurately document results.
• Demonstrated home management skills.
• Proficiency in budget and financial management.
• Effective crisis management and resolution skills.
• Ability to maintain accurate records.
• Able to work well under pressure.
• Strong teamwork skills and ability to collaborate toward common goals.
• High attention to detail and accuracy.

Working Conditions

• Primarily based in program sites with occasional meetings in the main office.
• This role requires schedule flexibility, including early mornings, evenings, weekends, and on-call availability (on the weekends and after hours) as operational needs require.
• In emergency or staffing shortage situations, the employee may be required to provide direct support services or assist with shift coverage to ensure the health and safety of Individuals.
• May be required to drive the individuals to appointments or other events.
• Must be able to perform standard office tasks, including computer use, sitting, standing, and lifting up to 20 lbs.

Job Type: Full-time

Pay: $50,000.00 per year

Work Location: In person