Claim Executive

Hiring Company : Texchem Risk Management Sdn Bhd

Responsibilities :

• Receive, review, and register insurance claims submitted by clients.

• Verify claim documentation for completeness and accuracy.

• Assist clients in preparing and submitting required claim forms and supporting documents.

• Liaise with insurance companies, loss adjusters and third-party administrator regarding claim assessments and settlements.

• Monitor claim progress and provide regular updates to clients.

• Follow up on outstanding claims to ensure timely resolution.

• Serve as the primary point of contact for clients regarding claim inquiries.

• Maintain accurate and up-to-date claim records in the agency management system.

• Prepare claim reports and status updates for management.

• Work closely with account executives, underwriters, and insurers to facilitate claim settlements.

Requirements :

• Degree in Insurance, Business Administration, Finance, or related discipline.
• Minimum 2 years of experience in insurance claims, broking, or related roles.
• Good knowledge of insurance claims processes and documentation.
• Strong communication, coordination, follow-up, and problem-solving skills.
• Detail-oriented with good organisational and record-keeping abilities.
• Proficient in Microsoft Office and relevant insurance/claims systems.
• Customer-focused, proactive, and able to work independently and as part of a team.