Claims Administrator

Claims Administrator

Founded in 2003, Roundstone is not your typical insurance company. We’re on a mission to help employers save on healthcare benefits so they can put those savings towards bettering their businesses and taking care of their employees.

Role Description

The Stop Loss Claims Administrator is responsible for receiving and processing claims submitted by our third-party administrators. As a member of this team, you will receive and accurately input claims data and process low dollar claims. This role requires attention to detail, accuracy and the ability to manage your time in order to meet deadlines and metrics. To be successful in this role, one must be flexible, able to manage their time independently and open to learning and to growing.

Key Duties & Responsibilities:

• Initial point of contact in the claims department.
• Setting up claims.
• Conducting analysis of submission materials.
• Utilize claim notices to determine appropriate claim action.
• Communicate with third party administrators to discuss claim submissions.
• Adjudication of claims up to a specific dollar limit.
• Other duties as assigned.

Skills and Qualifications:

• Precise attention to detail.
• Excellent verbal communication, collaboration, and written skills.
• Strong organizational and time management skills; handles multiple workstreams with deadlines simultaneously.
• Proficiency in Microsoft Office (Word, Excel).
• Desire to be a part of a collaborative team.
• Open to learning and taking on new challenges.
• Bachelor's degree preferred

Better Benefits:

We’re leaders in our industry, so naturally, we look out for our employees’ best interests with a robust benefits package. Roundstone employees are eligible for:

• Medical, dental and vision benefits
• Annual bonus
• Dependent care 100% match up to max allowable
• PTO beginning on Day 1
• Tuition reimbursement
• Health work/life balance
• Hybrid office schedule
• 401(k) plan with company match
• Employee Assistance Program
• On-site gym with personal trainer access
• Life insurance and short term disability insurance

More About Roundstone

Headquartered in Lakewood, Ohio, Roundstone is regularly recognized as a Northeast Ohio Top Workplace by the Plain Dealer and cleveland.com. We are especially proud to be recognized as a Top Workplace since this honor is determined by anonymous feedback from our own employees. Roundstone employees enjoy a supportive workplace where they are engaged, valued and regularly recognized for their hard work at monthly company meetings. Roundstone’s core values are evident every day and are shared with the community through the sponsorship of community events and outreach.

Our Core Values

• Live well: Be healthier and bring positive energy to all you do.
• Work smarter: Get things done, better.
• Own it: Accountability is your middle name. Be on time, do what you say, and finish what you start.
• Be intellectually curious: Always be learning. See opportunity everywhere and have a drive to know.

Culture and fit are integral to success and in an effort to achieve a better match both from a candidate's perspective and our organization, please take a minute, click on the link and take the really brief survey:

https://go.cultureindex.com/p/3ntp9gZfzx1CVgwZnts

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Roundstone Insurance we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.