Claims and Administration Assistant - ENTRY LEVEL

About BMD

BMD is Australia’s leading integrated engineering, construction and urban development business. As the largest privately owned civil contractor in Australia, BMD is at the forefront of excellence, and its footprint expands globally to the Philippines and United Kingdom. With a commitment to long-term relationships and collaborative contracting setting us apart and through a team of over 2000 skilled professionals, BMD specialises in transformative infrastructure across diverse sectors.

About the Role

We are seeking a Claims and Administration Assistant to join our growing team, based full‑time on site in our Parañaque, Metro Manila office. The role is responsible for maintaining accurate claims records, coordinating supporting documentation, liaising with internal stakeholders, and contributing to timely claims reporting. The overall objective is to ensure claims are lodged promptly, managed efficiently, and supported by complete and accurate information to maximise recovery outcomes and minimise business disruption.

Key Responsibilities:

• Establish and maintain claims files and records.
• Prepare claim lodgement packs, including cost summaries.
• Collect, compile, and organise supporting documentation for claims.
• Coordinate incident reports, investigation records, witness statements, photographs, CCTV evidence, and medical documentation where required.
• Gather and maintain financial records, invoices, repair quotations, contracts, and other claim-related evidence.
• Support timely claims reporting and claims lifecycle administration.
• Respond to stakeholder enquiries and information requests in a professional and timely manner.
• Ensure claims registers remain accurate, current, and reconciled.

To be successful in this role, you will need:

• Bachelor’s degree in Business Administration, Operations Management or any related field.
• At least 1-year previous experience in an administrative, data entry, or coordination role (experience in claims preparation)
• Experience in insurance, construction, risk management, or workers compensation.
• Exposure to Microsoft Power BI, SharePoint, or Microsoft Lists.
• Excellent organisational and document management skills.
• High attention to detail and accuracy.
• The ability to manage competing priorities and meet deadlines.
• Intermediate to advanced Microsoft Office skills.
• Excellent communication skills both written and verbal.

Perks and Benefits

• HMO plus 2 FREE dependents upon regularization
• Life and Accident Insurance for you upon regularization
• Rewarding long-term career opportunities
• Promotes a supportive, family-oriented culture
• Commitment to diversity and inclusion

For more about us, head to www.bmdgroup.global

Due to the high volume of applications and enquiries, we are only able to respond to shortlisted candidates.

No agency submissions will be accepted.