Claims & Rehabilitation Advisor

Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

About the Position

We're looking for an experienced Claims & Rehabilitation Advisor to manage injuries and support workers' compensation claims across our South Australian portfolio.

In this role, you will support our experienced Injury Management team to actively drive recovery from work-related injuries. Proactive involvement, effective and compassionate communication skills, and a strong belief in the Health Benefits of Good Work are integral to success in this role. Reporting to the Injury Management Team Leader, you will join an established national workers' compensation and safety & wellbeing team, with exposure to multiple jurisdictions and support from a range of subject matter experts.

Injury Management | Recovery at Work | South Australian Workers Compensation Legislation

Key Activities

• Proactively coordinate injury management and return to work programs that are tailored, effective and empowering.
• Work closely with employees, managers, treating practitioners and rehabilitation providers to ensure a smooth and supportive recovery experience.
• Implement best practice injury management strategies to achieve positive recovery and return to work outcomes.
• Manage workers' compensation and rehabilitation case management activities, ensuring timely communication and collaborative stakeholder engagement.
• Provide expert guidance to leaders and employees on legislative requirements, industry updates and best practice injury management approaches.
• Maintain accurate documentation and data integrity to meet compliance and regulatory obligations.
• Contribute to continuous improvement initiatives across claims, injury management and wellbeing programs.
• Develop and maintain effective working relationships with internal and external stakeholders to promote injury prevention, wellbeing and proactive injury management.

About You

• Return to Work Coordinator Certification or equivalent qualification and experience.
• Experience providing advice in workers' compensation, injury management and rehabilitation case management.
• Sound understanding and demonstrated application of South Australian workers' compensation and return to work legislation.
• Strong communication and interpersonal skills with the ability to build constructive and effective relationships.
• Proven ability to influence and partner with stakeholders at all levels of the organisation.
• Strong organisational skills with the ability to manage multiple priorities and maintain accurate records.
• Proficient in Microsoft Office Suite.

Why Work For Bolton Clarke:

Excellent work/life balance with shifts that suit your personal needs

• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits - claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Apply Now: Our application process takes 10 minutes to apply, please follow the below link to start your application.

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Troy Groves ()