Claims Assistant / Billing Assistant / Insurance Assistant

We're Hiring: Claims Assistant / Billing Assistant / Insurance Assistant

Location: United Arab Emirates (Remote)

Employment Type: Part-Time

Experience Level: Mid-Level to Senior

Work Arrangement: Fully Remote

About Us

We are a globally focused organization supporting businesses through claims administration, billing coordination, insurance operations, and financial documentation. Our teams help process claims and billing information, maintain accurate records, organize supporting documents, and coordinate routine insurance and administrative activities. We value reliable professionals who are detail-oriented, organized, and comfortable working with structured information.

The Role

We are seeking a proactive Claims Assistant / Billing Assistant / Insurance Assistant to support claims administration, billing coordination, insurance documentation, and related operational activities. You will assist with reviewing documents, updating records, processing information, tracking claims and billing activities, and coordinating with relevant teams and service providers.

This part-time, fully remote opportunity offers flexible working hours and exposure to insurance administration, claims processing, billing operations, financial documentation, and digital business systems.

Key Responsibilities

• Assist with claims, billing, insurance administration, and related documentation activities.
• Review claims forms, invoices, receipts, policy information, billing records, and supporting documents for completeness and accuracy.
• Assist with processing new claims, billing requests, insurance documents, and routine administrative transactions.
• Maintain accurate claims, billing, policy, customer, account, and transaction records.
• Enter and update information in claims systems, insurance platforms, billing software, databases, spreadsheets, and internal trackers.
• Monitor claim status, billing activities, payment information, pending documents, approvals, and outstanding requirements.
• Verify claim references, policy numbers, dates, amounts, customer details, invoice information, and supporting documentation.
• Coordinate with insurers, brokers, customers, service providers, finance teams, claims teams, and internal departments.
• Follow up on missing documents, pending approvals, outstanding invoices, claim updates, and other unresolved items.
• Assist with routine billing activities including invoice preparation, record updates, payment tracking, and account reconciliation support.
• Maintain organized digital files containing claims documentation, invoices, receipts, policy records, correspondence, and supporting information.
• Assist with identifying discrepancies in claims, invoices, billing records, policy information, and transaction details.
• Prepare claims summaries, billing reports, outstanding item lists, payment trackers, and routine administrative updates.
• Respond to routine inquiries regarding claims status, billing information, documentation requirements, and insurance administration.
• Handle confidential financial, insurance, and personal information professionally and responsibly.
• Identify opportunities to improve claims administration, billing accuracy, document organization, and insurance workflows.

Requirements

• Bachelor's degree or equivalent qualification in Business Administration, Finance, Accounting, Insurance, Commerce, or a related field is preferred.
• Minimum of 3+ years of professional experience in claims administration, billing, insurance, finance administration, accounts support, or a related function is preferred.
• Understanding of basic claims processing, billing procedures, insurance administration, invoicing, and financial documentation.
• Familiarity with insurance systems, claims platforms, billing software, ERP systems, CRM tools, spreadsheets, databases, and digital collaboration platforms.
• Excellent attention to detail when handling claims information, invoices, amounts, dates, policy details, and supporting documents.
• Good numerical and analytical skills with the ability to identify discrepancies and verify financial information.
• Strong organizational and time-management skills with the ability to manage multiple claims, invoices, records, and deadlines.
• Strong written and verbal communication skills with effective coordination and follow-up abilities.
• Good data-entry and documentation skills with a high level of accuracy.
• Ability to handle confidential financial and insurance information responsibly.
• Reliable, organized, proactive, and comfortable working independently in a remote environment.

What We Offer

• Flexible part-time hours with a fully remote working arrangement.
• Competitive compensation aligned with experience and claims, billing, and insurance administration responsibilities.
• Exposure to insurance operations, claims systems, billing processes, financial documentation, and business administration.
• Opportunities to strengthen claims administration, billing coordination, insurance support, and documentation skills.
• Professional development through hands-on involvement in insurance and financial workflows.
• A collaborative environment focused on accurate records, efficient claims processing, organized billing administration, and continuous improvement.