Avant Mutual Group
Claims Assistant Manager
2 months ago
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Important information
Contract type:
Part time
Location:
Sydney NSW, Australia
Work mode:
Hybrid
Published on:
12 August 2026
What they need
Location: Sydney Role Type: Part-time 4 days per week
About the Role:
Avant is Australia’s leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 130 years.
An opportunity is available for an Assistant Claims Manager to join our Sydney team, on a part-time, permanent basis. This opportunity will see you support our members through the management of their claims, providing expert advice every step of the way. You will be assisting members predominantly in matters involving hospitals, regulatory and complaints bodies, such as the Health Care Complaints Commission and the Medical Council of NSW. This role is also responsible for assisting in the accurate maintenance, entry and reporting of claims data, file management and document production.
Key Accountabilities:
- Manage member claims and investigations in accordance with the relevant Avant claims and investigations guidelines of information to other Avant departments
- Within legislative and internal policy constraints, facilitate the free flow of information to other Avant departments
- Contribute to Avants provision of claims services
Key Capabilities Required (Qualifications, Experience and Skills):
- Experience in a legal, health or business setting desirable;
- Previous demonstrated experience in insurance claims administration or claims management is desirable;
- An understanding of current health and insurance legislation is desirable;
- A strong focus on time management and work management;
- Excellent communication and relationship building skills;
- Proven ability to work in an electronic document management system
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