Claims Consultant

Build a career you can be proud of with a company that genuinely backs you.

ClaimsCo is a fast growing client advocacy firm helping Australians navigate property insurance claims and secure fair outcomes. We’re proud to be disrupting the claims space with a client-first approach built on integrity, transparency, and results.

Due to rapid growth, we’re looking for property Insurance Claims Consultants from Junior through to Senior to join our dynamic team on the Gold Coast. Insurance claims management experience is not a requirement, we provide full training!

The Role

As an Insurance Claims Consultant, you’ll support clients through their claims journey and work with insurers to achieve fair outcomes. After completing training and development, your responsibilities will include:

• Managing a portfolio of property insurance claims
• Advocating for clients and ensuring their best interests are at the centre of every decision
• Communicating with insurers, stakeholders, and clients to progress claims efficiently
• Negotiating when required to drive fair and timely outcomes
• Maintaining accurate documentation, file notes, and compliance requirements
• Providing recommendations that support the insured and improve the customer experience
• Working within a supportive team environment where you’ll be coached, challenged, and encouraged to grow

What We’re Looking For

We’re looking for someone who is:

• Customer focused, professional, and confident communicating with a variety of stakeholders
• Highly organised with strong attention to detail
• Positive, driven, and genuinely motivated to build a long-term career
• Comfortable having difficult conversations and negotiating when needed
• A team player who enjoys contributing to a supportive, high-performing culture
• Prior experience working specifically in property insurance ideal but not required

What’s In It For You

• Long term role with genuine career progression opportunities
• Competitive salary with very generous incentives
• Full training and ongoing development (no insurance background required)
• Supportive team environment with regular team activities
• Streamlined CRM systems and workflows that help you succeed
• Hybrid Work Arrangements after 6 months of employment

Ready to Apply?

If you’re looking for stability, purpose, and a long-term career with a company that rewards performance, supports growth, and values its people, we’d love to hear from you.

Click Apply Now to submit your resume and cover letter.