Claims Coordinator

Salary: £27,000–£30,000 per annum (pro rata)
Location: Towcester - Fully Office Based
Job type: Permanent

Full time - would consider part-time reduced hours for the right individual

We are looking for an organised and enthusiastic Claims Coordinator to join our friendly team in Towcester. Sherwill Drake Forbes is an independent firm of Chartered Surveyors dedicated to providing a first-class service to our clients, providing specialist advice to private landowners for matters concerning utilities infrastructure and land rights.

The Job – daily duties include:

• Communicating with clients and external contacts by telephone and email
• Preparing and submitting claims to external organisations.
• Managing and monitoring claim submissions, following up on outstanding information.
• Reviewing documents, identifying discrepancies and taking appropriate steps to resolve them.
• Working with colleagues to resolve queries and progress claims.
• Referring relevant property and claim information to enable inspections to be arranged.
• Obtaining and reviewing Land Registry information to support claims.
• Opening and sorting post, scanning and uploading documents, and preparing correspondence and packs for posting as required.
• Providing general administrative support and assisting with other duties as required.

Required skills:

• A polite, professional and confident telephone manner.
• Strong written and verbal communication skills.
• Computer literate with the ability to pick up new systems quickly.
• Excellent attention to detail and high level of accuracy.
• Capable of working in a team and independently without supervision.
• Experience of delegating and managing workflows
• Effective time management skills and ability to multi-task and prioritise work.
• Proficient with Microsoft packages such as Word and Excel.

Benefits

• Bonus scheme.
• 25 days’ holiday plus bank holidays.
• Company pension.
• Cycle to work scheme.
• Life insurance.
• On-site parking.

Pay: £27,000.00-£30,000.00 per year

Work Location: In person