Claims Executive

Claims Executive

Hawthorn, Melbourne | Full-Time

Your Next Step Starts Here

You know claims.

You've processed them. You've dealt with customers, insurers, assessors and the day-to-day realities of getting a claim from lodgement through to resolution.

Now you're ready for more.

Linx Insurance is looking for a motivated Claims Executive with approximately 3–4 years' motor insurance experience who is ready to take the next step in their career.

This isn't a role where you'll simply be processing claims forever.

You'll work closely with the General Manager who will take you under their wing, providing hands-on training, mentoring and development across the broader claims function. The goal is to build your technical capability, commercial understanding and leadership skills so that, over time, you can progress into a team leadership or management position.

If you're ambitious, switched-on, willing to learn and have a genuine get-up-and-go attitude, this could be the opportunity you've been waiting for.

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The Opportunity

This is a fantastic opportunity for someone who has built a solid foundation in motor claims and is ready to broaden their experience and career prospects.

You'll start by getting stuck into the work, processing claims, managing the details, communicating with clients and insurers and learning the business from the ground up.

As your capability grows, so will your responsibilities.

You'll be exposed to more complex claims, broader insurance concepts, commercial claims and the operational side of running an effective claims function.

Most importantly, you'll have a manager who is invested in your development.

You'll be given the opportunity to learn, ask questions, take on new responsibilities and develop the confidence and skills required to become a future leader within the business.

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What You'll Be Doing

You'll initially be hands-on across the claims process, including:

• Managing and processing motor insurance and other insurance claims from lodgement through to resolution.
• Communicating with clients throughout the claims journey.
• Liaising with insurers, assessors, repairers and other stakeholders.
• Reviewing claim documentation and ensuring claims are progressed efficiently.
• Managing claim updates, follow-ups and administration.
• Developing an understanding of policy coverage and claims requirements.
• Gaining exposure to a range of motor claims, including basic theft claims.
• Supporting the General Manager with day-to-day claims operations.
• Learning and contributing to improved claims processes and client experiences.
• Gradually taking on greater responsibility as your knowledge and confidence develops.
• Working closely with the General Manager to develop your technical, commercial and leadership capability.

This is a role where you'll learn by doing. You'll get your hands dirty, understand the fundamentals and build the depth of knowledge that will ultimately set you up for leadership.

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About You

We're looking for someone with the right attitude, ambition and willingness to learn just as much as technical experience.

You'll ideally bring:

• 3–4 years' experience within motor insurance, preferably with hands-on claims processing experience.
• A solid understanding of the motor claims lifecycle.
• Experience managing claims from lodgement through to resolution.
• Exposure to basic theft claims would be advantageous.
• Strong attention to detail and the ability to stay organised.
• Excellent communication and customer service skills.
• Confidence dealing with insurers, assessors, repairers and clients.
• A genuine desire to build a long-term career in insurance.
• A self-starter mentality — you see something that needs doing and get on with it.
• A positive, energetic and get-up-and-go attitude.
• A willingness to learn, ask questions and take on feedback.
• Motivation to take on more responsibility and progress your career.
• A team-first attitude and the ability to have fun while getting the job done.

Most importantly, we're looking for potential.

You don't need to already be a manager.

You don't need to know everything.

You do need to be someone who is hungry to learn, keen to progress and ready to step up.

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Your Career Path

This role has been designed with development in mind.

You'll have the opportunity to work closely with an experienced General Manager who will provide training, mentoring and exposure to the broader claims environment.

As you develop, you'll progressively take on greater responsibility and exposure to areas such as:

Motor Claims → Broader Claims Exposure → Increased Responsibility → Team Leadership → Claims Management

We're looking for someone who wants to grow with the business — not someone simply looking for their next job.

If you've been thinking, "I'm ready for the next step, but I need someone to give me the opportunity," this could be it.

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Why Join Linx Insurance?

You'll be joining a growing business where you won't get lost in the crowd.

You'll have:

• Direct mentoring and development from an experienced General Manager.
• A genuine career pathway into leadership and management.
• The opportunity to broaden your claims knowledge beyond motor.
• Hands-on exposure to a growing insurance business.
• The chance to take on increasing responsibility as you develop.
• A supportive, collaborative team environment.
• A workplace where attitude, initiative and willingness are valued.
• A modern Hawthorn office.
• The opportunity to grow alongside the business.

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About Linx Insurance

At Linx Insurance, we believe great insurance is about people.

We're building a growing business focused on trusted advice, proactive service and genuine advocacy for our clients.

As our business continues to grow, we're investing in our people too.

We're looking for someone who wants to build their career with us, learn from experienced leaders and ultimately become an important part of the future of our claims function.

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Ready for Your Next Step?

If you've got 3–4 years of motor claims experience, a strong work ethic and the ambition to become a future leader, we'd love to hear from you.

You might be processing claims today — but where could your career take you next?

Apply today and take the next step with Linx Insurance.