Claims Executive

Role & responsibilities

• Receive and review insurance claims and related documents.
• Enter claim information into the claims management system.
• Acknowledge receipt of claims and communicate with claimants regarding the status of their claims.
• Conduct a thorough survey to determine the validity of claims.
• Collect and analyze evidence, including photographs, witness statements, and other relevant documentation.
• Coordinate with surveyors and other professionals to assess damage and determine the extent of loss.
• Serve as the primary point of contact for claimants, providing updates and answering inquiries.
• Liaise with insurance companies, surveyors, and other stakeholders to facilitate the claims process.
• Prepare and present reports on claims status and outcomes to management.
• Maintain detailed and accurate records of all claims and related activities.
• Prepare and submit required documentation for claim approval and payment.
• Ensure confidentiality and security of claim information.