Claims Management Processor

Role & responsibilities

Job Title: Associate - Insurance Claims Processing (Freshers)

Location

Work From Office (WFO)

Shift: Night Shifts (Mandatory)

Job Summary

We are looking for enthusiastic and detail-oriented fresh graduates to join our Insurance Operations team. The candidate will be responsible for delivering end-to-end insurance claims processing services, ensuring accuracy, compliance, and timely resolution of claims. The role involves reviewing claim documents, validating information, processing transactions, and contributing to process improvement initiatives.

Key Responsibilities

• Process insurance claims from initiation to closure with high accuracy and productivity.
• Review, validate, and analyze claim documentation as per client guidelines.
• Investigate and resolve claim-related discrepancies and exceptions.
• Ensure compliance with insurance policies, procedures, and regulatory requirements.
• Maintain accurate records and update claim-related information in internal systems.
• Collaborate with internal teams to improve claims processing efficiency and service quality.
• Develop and deliver business solutions that enhance insurance claims operations and customer experience.
• Meet defined quality, productivity, and turnaround time targets.

Eligibility Criteria

Education

• Any Graduate (B.Com, BBA, BCA, BA, B.Sc except B.Sc IT, Engineering streams)
• Freshers are welcome to apply.

Not Eligible

• B.Sc IT Graduates
• BE/B.Tech Graduates
• Engineering Diploma Holders

Required Skills

• Good verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Attention to detail and accuracy.
• Basic computer proficiency and knowledge of MS Office.
• Ability to work effectively in a team environment.
• Willingness to learn insurance processes and business operations.

Preferred candidate profile