Claims Officer

Are you an administration professional with a great eye for detail who enjoys working with numbers?

We are looking for an enthusiastic team player to join our organisation and help us make a difference in people’s lives through employment.

Your Responsibilities:

• Administer and process outcome claim payments
• Build and maintain effective relationships with employers
• Complete accurate verification and compliance checks
• Lodge claims within the system in line with guidelines and timeframes
• Manage evidence requirements to support claims
• Handle high-volume transactions while ensuring deadlines are met and strong employer relationships are maintained
• Conduct outbound calls to employers as required obtain employment evidence

Who You Are:
You are passionate about changing lives through employment and enjoy achieving results as part of a collaborative team. With a positive and engaging style, you are eager to learn and committed to developing your career.

Ideally, you will bring:

• Experience in employment services, particularly outcome claims
• Understanding of outcome claim requirements (highly regarded)
• Strong communication skills and attention to detail
• Demonstrated numeracy skills
• Ability to work effectively in a fast-paced team environment

What's in it for you?

• Attractive salary package
• Fully paid, on-the-job training
• Monday to Friday, full-time work
• Long-term career pathways
• Leadership and progression opportunities
• Meaningful community impact
• Supportive and collaborative team culture

Joining Us:
A current Working with Children Check and National Police Clearance is a mandatory requirement. Successful applicants will also be required to provide work related referees.

If you’re passionate, detail-focused, and ready to grow your career in a rewarding environment, we’d love to hear from you.

Submit your resume via the apply now button or email to [email protected]