Korn Ferry
Claims Processing Specialist II
1 month ago
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Important information
Contract type:
Permanent
Location:
Heredia Province, Heredia, Costa Rica
Work mode:
Onsite
Published on:
25 September 2026
What they need
Job Summary
Process claims for care provided outside of the company network by reviewing and interpreting the members’ individual benefits and verifying payment of the claim within the terms of the provider’s contract.
Essential Responsibilities
- Processing the claim to make sure it is paying correctly. Taking correct co‑pays, making sure provider billed correctly
- Maintenance of unreleased claims to ensure timely payment. To continue to check pending batches on a regular basis checking for COB information, authorizations being answered, Dictionary issues
- Maintaining the inventory database making sure that claims that are in a deficiency status are able to be adjudicated
- Special projects
- Call tracking‑Making sure that claims are processed and information relayed back to Customer Service. Dictionary Issues‑Claims that are not paying correctly or are coming up deficient are sent to the Dictionary Unit for verification. Auth Issues‑Claim cannot link to auth that is present, but something in the authorization needs to be changed in order for claim to link. These are sent to the coordinator who sends to RMU
Job Qualification
Minimum Qualification
- Bachelor's degree in business administration or life science & healthcare or related field and One (1) year of overall experience. In lieu of a bachelor’s degree, equivalent work experience of three (3) years may be substituted for a total of four (4) years’ experience.
- Minimum of 6 months to 1 years’ experience in claims processing
Additional Requirements
- Knowledge of medical terminology.
- Communication and analytical skills.
- Computer skills
Preferred Qualifications:
- Exposure in CMS processing HCPCS codes (Ground, Air Ambulance and Ancillary services) using DLP (Desk level procedures)
- Exposure with CPT‑4 and ICD 10 coding.
- At least 1 year of experience in ambulance claims processing.
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